Re: Mailing lists (Re: Candidacy: Joachim Noreiko)
- From: David Bolter <david bolter utoronto ca>
- To: Dave Neary <bolsh gnome org>
- Cc: Mariano Suárez-Alvarez <msuarezalvarez arnet com ar>, Telsa Gwynne <hobbit aloss ukuu org uk>, foundation-list gnome org, Calum Benson <Calum Benson Sun COM>
- Subject: Re: Mailing lists (Re: Candidacy: Joachim Noreiko)
- Date: Fri, 24 Nov 2006 14:43:06 -0500
Dave Neary wrote:
Hi,
David Bolter wrote:
Thinking aloud:
I wonder if we could expose the #gnome channel (or similar) as perhaps a
one-click "Get Help" menu item... perhaps under the "Place" menu. The
user could have an automated nick that describes their distro etc.
Friendly #gnome or #gnome-help (or whatever) lurkers could say recognize
the nick as a help-needer and invite their questions.
You would also need a "Help new users" menu item - the problem is that
there are lots of people who occasionally wander by looking for help,
and the channel is empty of helpers.
Good point. Perhaps the goal would be to manage user expectation
somehow... so that they are not too shocked if there are no
gnome-helpers online.
cheers,
David
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