Re: [guadec-list] Terms and conditions for registration

[Koen Martens <gmc sonologic nl>]

Hi Dave,

(i will shortly go into German's email as well)

On Thu, Apr 08, 2010 at 01:40:17PM +0200, Dave Neary wrote:
> Koen Martens wrote:
> > The below terms & conditions will be put on the guadec registration
> > site. These have been written by a Dutch lawyer. The registration
> > site is due to go up today (if we can get the DNS change worked out
> > that is).
> 
> 
> Concerning the terms & conditions... I think this may be the first time
> we will have had some. So bear in mind that my feedback comes with zero
> experience.

Ok, i'd be happy to go without t&c, if that is better for the Gnome foundation.

I do need to know what's the policy regarding cancellation though. What if
the venue burns down, swine-flu strikes again or whatever and we have to 
cancel? Does the Gnome foundation have adequate funds to reimburse those
that chose the EUR 100 or EUR 250 levels (instead of the EUR 0 level)? Or
is there adequate insurance? If not, i'll have to look into insurance for
this risk.

> Again, this insistence on the ticket ("The purchaser is responsible for
> any loss, theft or damage to the ticket.") doesn't feel appropriate for
> a conference. It's much better to use the person's identity as their
> "ticket".

No, it is not, actually. The ticket contains a barcode, with which we
can handle quite a large volume of people arriving in a short time by
scanning the barcode to hand out the badge. Doing this manually is
tedious, error-prone and takes a long time. 

> 
> For comparison, here is OSCON's registration page:
> https://en.oreilly.com/oscon2010/public/register
> 
> including human-readable cancellation policy:
> > Cancellation and Substitution Policy
> > 
> > If you must cancel for any reason you must notify us in writing by
> > June 21, 2010, for a refund less a $100 processing fee. Cancellations
> > received after June 21, 2010 are non-refundable. You may transfer
> > your registration to another person by July 6, 2010 by providing
> > authorization to us at confreg oreilly com  Confirmed and paid
> > attendees who do not attend or who cancel after the deadline are
> > liable for the entire fee. In the unlikely event of cancellation of
> > the conference, the liability of O'Reilly Media, Inc. is limited to
> > the return of paid registration fees.
> > 
> > For questions about registration or assistance with any registration
> > problems, please contact us at confreg oreilly com
> 
> And they manage a registration page with no terms & conditions, and no
> "we are not liable for cancellation" bit.

Allright, I hope German can shed some more light on the cancellation bit,
and how the Gnome foundation deals with this liability. 

I'll use something like the above on the ticket site then.

Gr,

Koen