Re: [Evolution] stability/stability

[Patrick O'Callaghan <poc usb ve>]

On Mon, 2009-10-12 at 04:39 -0400, Paul Smith wrote:
> On Mon, 2009-10-12 at 01:57 -0430, Patrick O'Callaghan wrote:
> > On Mon, 2009-10-12 at 00:48 -0400, Paul Smith wrote:
> > > Most importantly, you MUST always describe your environment
> > > completely:
> > > for Evo in particular this means what type of email are you reading?
> > > Local spool?  POP/POP3?  IMAP?  Exchange using the old
> > > evolution-exchange backend?  Exchange using the new evolution-mapi
> > > backend?  What is your mail store: standard/maildir/etc.?  Do you
> > > attach
> > > to any special calendar, or do you just use local calendars?  Have you
> > > configured an LDAP server for contacts, or just local contacts?  Any
> > > special plugins you've installed?  Are your mail folders unusually
> > > large?  Do you have lots of filters or complex filters?
> >
> > We don't want to scare people off Paul :-) Judging by the balance of
> > problems discussed on this list, I'd say the absolutely essential info
> > is the Evo version and distro, and the type of mailstore (local, POP,
> > IMAP, Exchange etc.) because if you don't mention it, it's the first
> > thing anyone is going to ask.
> >
> > For the rest, use your judgment (e.g. if you have problems with
> > contacts, explain how you have them configured, ditto with filters
> > etc.).
>
> Normally true, but if you have completely unexplained hangs, as the OP
> seemed to have, it could also be something else: if you use LDAP maybe
> it's a problem connecting to your LDAP server; if you use google
> calendars or webdav or something maybe it's a problem connecting to that
> to get calendar updates.  It might be some weird spam filter issue.
> Etc.

In this case that's right. In fact now that I've had some sleep I'd
recommend the OP to take a look at
https://bugzilla.gnome.org/show_bug.cgi?id=570438 since it's an
LDAP-related problem I reported in February which Srini gave me a lot of
help with (hint: turn off spam address checking on slow remote LDAP
servers)

> More information is never a bad thing.

That's true of course, but we're talking about info you MUST provide in
a bug report (your words).

poc