Re: [Evolution] Filters not working



Marcus,

My experience is the same, except it doesn't work with Ununtu and 2.12.1
nor with SLED and 2.6.0 (Novell).

(incidentally, I cant find any difference between Novell's SLED version
of 2.6 and Ubuntu's version of 2.12.1 in performance and bugs or lack of
them.  I found Ubuntu's 2.10 - that came with Feisty -- was buggier than
either 2.6 or 2.12.1)

And I have made a point of not accessing the mail with another client
during this test.



On Wed, 2007-11-14 at 14:18 -0500, Marcus Senna Borges de Barros wrote:
Folks,

here's what I did:

1) configured the debug options, according to the email. Closed
Evolution (After that, I also run evolution --force-shutdown, to make
sure all modules would be reloaded when I started it again);

2) Started Evolution;

3) Created a test message to myself, using a rule to change the
subject color and to move to a private folder (in my computer, not on
Exchange Server). Nothing happened, and and teh log file was
untouched.

4) Selected the message and pressed Ctrl-Y. The message was then moved
to the folder and had the subject changed to blue. Checked the log
file again and now it recorded messages about applying filters,
changing color and moving the message,

5) Checked "Edit-> Preferences-> Mail Accounts-> Reception
Options" (or something like that, since I using Portuguese
translation), to see if the "Apply filters to new messages..." option
was checked. It was.

6) Tested with another rule, and it didn't work, even selecting the
message and pressing Ctrl-Y. Deleted all the rules and recreated them.
It started to work just like Step 4.

7) Tested the rule with an old message (already opened) and it worked
the same way as Step 4, that is, pressing Ctrl-Y while selecting the
message.

With Ubuntu 7.04 and Evo 2.10 (and Exchange) it wasn't necessary to
select the message(s).

The annoying thing is that it doesn't generate any (error) messages
until I select a message and press Ctrl-Y.

Any Ideas?




-------- Mensagem original --------
De: Patrick O'Callaghan <poc usb ve>
Para: Marcus Senna Borges de Barros <msenna sefaz ba gov br>
Cc: evolution-list gnome org
Assunto: Re: [Evolution] Filters not working
Data: Tue, 13 Nov 2007 14:10:19 -0400

Marcus Senna Borges de Barros wrote:
Thanks, Patrick, but the problem happens exactly with new messages. And
it used to work perfectly with Ubuntu 7.04.

I forgot to mention that I'm using Evo with an Exchange Server. I
thought there was something related to my home folder and rights, but
I've already checked it. How can I enable some kind of debug, to get
more information about the processing of messages and filters?

I routinely log filter activity (which is why I know my junk filtering
isn't working -- it isn't even being called). The trick is from Jeffrey
Steadfast nearly two years ago (search the list archives if want the URL):

<quote>
All the code necessary for logging filter activity is there, just that
there is no UI to enable it (and specify the log file to dump to). You
might be able to manually enable it using gconf-editor or something.

the keys are:

/apps/evolution/mail/filters/log = { true | false }
/apps/evolution/mail/filters/logfile = "/path/to/logfile"
</quote>

I can verify that this works and has proved extremely useful. Just go
into gconf-editor and set it up. It still isn't available through the UI
though, which is absurd.

I'll probably add it to the FAQ.

poc
-- 
Art Alexion
MIS
x3075

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