Re: [Evolution] CRM?

[Ian Duff <iduff rcn com>]

OpenGroupware looks like it might be Just The Ticket! The caveat about
"Linux Newbies Beware" might make for some interesting times for _this_
Linux newbie, but whoever said anything worthwhile will be easy? Thanks!
-Ian Duff.
ps, any idea when an Evolution connector might become more than a
glimmer in the eyes of the Evolution manager?

On Mon, 2003-11-10 at 11:09, Adam Williams wrote:
> > what's a CRM?
>
> Customer Relationship Management
>
> Usually means an integration of Accounting/Contact/Sales information in 
> some type of unified front end.  Also usually with an emphasis on tracking 
> customer interations - when they were call, by whom, about what, archiving 
> of documents sent/recieved, etc....  Basically a focused use of Groupware 
> type technology.
>
> > > I'm trying to migrate to Linux (RH9) from Windoze/Outhouse, and have
> > > been mostly successful, with one exception. Outhouse has the ability to
> > > coordinate calendar, task and contacts, as well as capture activities
> > > specific to a contact in that contact's record. These two things
> > > allow(ed!) me to use Outhouse as a CRM platform, without going to the
> > > hassle of using both a PIM, like Outhouse, and a CRM like Act! or
> > > Goldmine.
>
> I suggest you look at OpenGroupware, which can do quite a bit of this.
> http://www.opengroupware.org
>
> Integration with Evolution is under developement and sort-of-almost 
> working. :)
>
> I've also got the beginning of a presentation on OpenGroupware at -
> ftp://ftp.kalamazoolinux.org/pub/pdf/ogo-2003.pdf
>
> > > I'm trying to figure out how I can do the same thing in Evolution, or if
> > > I can't, is there anther PIM/CRM platform that I can use on my RH9
> > > laptop that would allow me to do so?
>
> See above.
>
>
> _______________________________________________
> evolution maillist  -  evolution lists ximian com
> http://lists.ximian.com/mailman/listinfo/evolution


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