Re: [orca-list] no sound after install Dell 5480 Touch

[Milton <milton duurzaamdigitaal org>]

You are right it is not a hardware problem. Next week I will return to 
the office and check again with sighted assistance.

Op 02-04-2022 om 01:01 schreef John G. Heim:
> Well, if sound was working during installation, it is probably 
> technically not a hardware problem. When you say the volume control 
> seems okay, does that mean you went into the sound settings and saw a 
> sound card listed there? I think you should install an ssh server, ssh 
> in and follow one of the tutorials on-line for diagnosing sound 
> problems. Here's one that looks pretty good:
> http://epsi-rns.github.io/system/2018/06/22/audio-command-line.html
>
>
> If you get stuck, please feel free to get back to us but it would be 
> hard for us on this list to describe everything you have to do to fix 
> a sound problem. There's lots of stuff on the web about that. I think 
> the key piece of advice is to enable ssh so you can get in there 
> yourself to fix it.
> On 4/1/22 10:14, Milton wrote:
> > I got sighted assistance. He sais Orca is running and the volume 
> > control seems OK. Also there is no sound when he tried to play 
> > youtube. So maybe a hardware problem.
> >
> > Milton
> >
> > Op 01-04-2022 om 16:21 schreef John G. Heim:
> > > Are you sure you have no sound or is it just that the screen reader 
> > > isn't working? I don't know much about the configuration of the Dell 
> > > Touch but if it has a volume control, make sure it isn't just that 
> > > the volume is too low. A nice thing is that you can now get a 
> > > keyboard with a volume control. I think this technology has been 
> > > around for a very long time but I just discovered it a few weeks ago 
> > > when somebody gave me their old keyboard.  Anyway, if you have a 
> > > keyboard with a volume control, you might try that.
> > >
> > > Else, can you ssh to the machine? If you can ssh in, you might be 
> > > able to diagnose the sound problem and  give us more info.
> > >
> > >
> > >
> > > On 4/1/22 08:02, Milton via orca-list wrote:
> > > > Hi,
> > > >
> > > > With the help of Orca I installed Ubuntu 20.04 on a Dell 5480 
> > > > Touch. After updating and disabling the touch screen I restart and 
> > > > then I left without sound. Do anybody knows how to solve this? 
> > > > Thanks in advance.
> > > >
> > > > Milton
> > > >
> > > >
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> > > > orca-list gnome org
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> > > > Orca wiki: https://wiki.gnome.org/Projects/Orca
> > > > Orca documentation: https://help.gnome.org/users/orca/stable/
> > > > GNOME Universal Access guide: 
> > > > https://help.gnome.org/users/gnome-help/stable/a11y.html