Re: [orca-list] no sound after install Dell 5480 Touch

["John G. Heim" <jheim math wisc edu>]

Well, if sound was working during installation, it is probably 
technically not a hardware problem. When you say the volume control 
seems okay, does that mean you went into the sound settings and saw a 
sound card listed there? I think you should install an ssh server, ssh 
in and follow one of the tutorials on-line for diagnosing sound 
problems. Here's one that looks pretty good:
http://epsi-rns.github.io/system/2018/06/22/audio-command-line.html


If you get stuck, please feel free to get back to us but it would be 
hard for us on this list to describe everything you have to do to fix a 
sound problem. There's lots of stuff on the web about that. I think the 
key piece of advice is to enable ssh so you can get in there yourself to 
fix it.
On 4/1/22 10:14, Milton wrote:
> I got sighted assistance. He sais Orca is running and the volume control 
> seems OK. Also there is no sound when he tried to play youtube. So maybe 
> a hardware problem.
>
> Milton
>
> Op 01-04-2022 om 16:21 schreef John G. Heim:
> > Are you sure you have no sound or is it just that the screen reader 
> > isn't working? I don't know much about the configuration of the Dell 
> > Touch but if it has a volume control, make sure it isn't just that the 
> > volume is too low. A nice thing is that you can now get a keyboard 
> > with a volume control. I think this technology has been around for a 
> > very long time but I just discovered it a few weeks ago when somebody 
> > gave me their old keyboard.  Anyway, if you have a keyboard with a 
> > volume control, you might try that.
> >
> > Else, can you ssh to the machine? If you can ssh in, you might be able 
> > to diagnose the sound problem and  give us more info.
> >
> >
> >
> > On 4/1/22 08:02, Milton via orca-list wrote:
> > > Hi,
> > >
> > > With the help of Orca I installed Ubuntu 20.04 on a Dell 5480 Touch. 
> > > After updating and disabling the touch screen I restart and then I 
> > > left without sound. Do anybody knows how to solve this? Thanks in 
> > > advance.
> > >
> > > Milton
> > >
> > >
> > > _______________________________________________
> > > orca-list mailing list
> > > orca-list gnome org
> > > https://mail.gnome.org/mailman/listinfo/orca-list
> > > Orca wiki: https://wiki.gnome.org/Projects/Orca
> > > Orca documentation: https://help.gnome.org/users/orca/stable/
> > > GNOME Universal Access guide: 
> > > https://help.gnome.org/users/gnome-help/stable/a11y.html

--
###
John G. Heim, 608-263-4189, jheim math wisc edu