Re: [orca-list] Odd issue with the Riot web client
- From: Nolan Darilek <nolan thewordnerd info>
- To: Joanmarie Diggs <jdiggs igalia com>, Orca <orca-list gnome org>
- Subject: Re: [orca-list] Odd issue with the Riot web client
- Date: Thu, 23 Jan 2020 07:57:31 -0600
Oh good. It seemed to go away for a while, then returned, then Firefox
itself crashed a time or two. :) Because I couldn't see the mouse
moving, I couldn't figure out why it failed when it did. Really thought
I was losing my sanity--what little I think I have left, at least.
On 1/23/20 7:53 AM, Joanmarie Diggs wrote:
Hey again Nolan.
Update: I found a way to reproduce this, but it's only broken in
Firefox. Orca + Chromium (at least my locally-built chromium) works as
expected. Toolbar goes poof and the press of Up Arrow moves you to the
message above the one which went poof. So.... I'll add this to my todo
list.
If you're curious, what I suspect is be happening is that your mouse
pointer just so happens to be over a chat message. As a result, the
message it just so happens to be over has an associated
message-actions toolbar which you are able to arrow to (though I wind
up on the toolbar; not a button child). Then something is causing the
toolbar you're in to vanish. This can happen if you move the physical
mouse pointer or if the associated message scrolls off screen (e.g. as
a side effect of your arrowing).
--joanie
On 1/22/20 7:14 PM, Joanmarie Diggs wrote:
Hey Nolan.
tl;dr: Seems that you're in the Message Actions toolbar when it goes
poof! The document itself then claims focus. Orca tries to figure out
where you should be. It concludes the list (good), but the first item
in that list (bad). I can try to improve things in Orca -- which
already has a lot of logic to recover from things going poof! But
maybe the Riot devs can help with clues and/or solutions on their
end? Also, push buttons should have names. At least one in Riot
apparently doesn't....
Details:
Note that the following snippets are extremely trimmed down to
eliminate irrelevant noise:
vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:57 - SPEECH OUTPUT: '16:14 link.'
Joanie: Caret nav puts you on the timestamp.
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^
vvvvv PROCESS OBJECT EVENT object:children-changed:add:system vvvvv
16:27:57 - OBJECT EVENT: ... (2, 0, [tool bar | Message Actions])
Joanie: Messages Actions presumably popped up.
^^^^^ PROCESS OBJECT EVENT object:children-changed:add:system ^^^^^
vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:57 - OBJECT EVENT: ... (1, 0, 0) ... name='16:14' role='link'
16:27:57 - WEB: Event ignored: Last command was caret nav
Joanie: Focus claim - set the caret on the link (already presented)
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^
vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:57 - WEB: Current context is: [link | 16:14], 0
16:27:57 - ORCA: Changing locusOfFocus to [push button | ]
Joanie: Note this button lacks a name. That's not good. What is it?
16:27:57 - SPEECH OUTPUT: 'push button.'
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^
vvvvv PROCESS OBJECT EVENT object:children-changed:add:system vvvvv
16:27:57 - OBJECT EVENT: ... (2, 0, [tool bar | Message Actions])
Joanie: Messages Actions presumably popped up.
^^^^^ PROCESS OBJECT EVENT object:children-changed:add:system ^^^^^
vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:58 - OBJECT EVENT: ... (1, 0, 0) ... role='push button'
16:27:58 - WEB: Event ignored: Last command was caret nav
Joanie: Focus claim - set the caret on the button (already presented)
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^
vvvvv PROCESS OBJECT EVENT object:property-change:accessible-name vvvvv
16:27:58 - ... Peter Vágner 16:13 I'm running Firefox nightly 74 and
I haven't noticed it today. Message Actions)
Joanie: Orca does nothing in response. I wonder why this event came in.
^^^^^ PROCESS OBJECT EVENT object:property-change:accessible-name ^^^^^
vvvvv PROCESS OBJECT EVENT object:property-change:accessible-name vvvvv
16:27:58 - ... 16:14 I was chatting for a hour or so with riot web in
firefox 74.)
Joanie: Orca does nothing in response. I wonder why this event came in.
^^^^^ PROCESS OBJECT EVENT object:property-change:accessible-name ^^^^^
vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:58 - WEB: Current context is: [push button | ], 0
16:27:58 - ORCA: Changing locusOfFocus to [tool bar | Message Actions]
16:27:58 - WEB: Generating speech contents (length: 2)
16:27:58 - ITEM 0: [tool bar | ], start: 0, end: 1, string: ''
Joanie: Oops, where'd the name go?
16:27:58 - ZOMBIE: [tool bar | ] is defunct
Joanie: Make that where did the toolbar go?
16:27:58 - ITEM 1: [push button | ], start: 0, end: 1, string: ''
16:27:58 - SPEECH OUTPUT: 'tool bar.'
16:27:58 - SPEECH OUTPUT: 'push button.'
Joanie: This is where things have clearly gone south....
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^
Now we get events telling us the toolbar is dead:
* property-change:accessible-name for [tool bar | ]
* children-changed:remove:system for [section } ] (2, 0, [tool bar | ])
* text-changed:delete:system for [section | ] (64, 1, [OBJ])
And then the document itself claims focus because something's got to....
16:27:58 - focus: for [document web | Riot [11]
16:27:58 - state-changed:focused for [document web | Riot [11] (1, 0, 0)
Orca soldiers on:
vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:58 - OBJECT EVENT: ... (1, 0, 0) role='document web'
16:27:58 - WEB: Caret context is [tool bar | ], 0 (focus: [tool bar | ])
16:27:58 - ZOMBIE: [tool bar | ]'s index is -1
16:27:58 - WEB: Clearing context - obj is null or zombie
At this point Orca goes searching for where the caret should be.
It does this from the top down. Orca concludes the list (good).
But it *seems* to be settling on the first list item (not so good).
Not sure why yet.
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^
At this point, when you up arrow, you wind up above the list. Which
is what you reported, of course.
So.... Maybe I can improve Orca's logic regarding trying to figure
out what you're on -- or should be on -- when the thing you're on
goes poof! Orca already does a lot of work in that regard, but it's
clearly not working here....
In the meantime, it would be really nice to be able to reproduce this
myself, locally and reliably, so that I can debug it and try to
improve that logic. So.... Would you, or the Riot developers, have
any idea how I can make this toolbar gain focus and then get
destroyed while one is on/in it?
What would be even cooler is if the Riot developers can detect this
condition themselves and maybe put focus or the caret where it
belongs (i.e. in the current chat message associated with the toolbar
which went poof!). Dunno if that's doable. But if it is, Orca should
get an event from Firefox saying what has focus and/or the caret. And
that would be a lot easier -- and way more performant in a super huge
list like a chat log -- than trying to do an accessible tree dive for
the active item.
HTH.
--joanie
On 1/22/20 5:34 PM, Nolan Darilek wrote:
Very odd, you're not the only one unable to duplicate, seems to be
unique to me. I tried with both Firefox stable and nightly,
disabling all addons on nightly. Currently using riot.im/develop.
Here's a debug.out of the behavior, with us talking about
duplicating it no less:
https://send.firefox.com/download/91d0d5401798ef23/#MO0kXgEQYOG87-TngtlkcA
Thanks.
On 1/22/20 4:24 PM, Joanmarie Diggs wrote:
Hey Nolan.
I'm afraid I cannot reproduce the problem you describe. We use Riot
at Igalia btw. I tried with Firefox Nightly and the following
versions of Riot:
matrix-react-sdk version: <local>
riot-web version: 1.5.6
olm version: 3.1.3
Do you think something in particular might be triggering it, like
an incoming message?
--joanie
On 1/22/20 10:25 AM, Nolan Darilek wrote:
Working well here, thanks so much!
There is another odd Riot issue that I don't think affects NVDA.
To duplicate:
1. Start with focus in the message entry area.
2. Switch to Browse mode and arrow up a few times (yay that I can
now do this! :)
3. After 4-5 up-arrows, focus flies out of the message list and
into the room header.
I'd expect to be able to arrow up and read previous message
history. I can't always duplicate, but it happens way more often
than not. Using Orca master and Firefox 72.0.1.
Thanks again.
On 1/22/20 12:11 AM, Joanmarie Diggs wrote:
It looks like the Riot authors were creating a placeholder-like
experience with actual elements which Orca was treating like real
entry text and getting confused. This is now working for me.
Please test and let me know.
Thanks!
--joanie
On 1/9/20 9:58 AM, Nolan Darilek wrote:
Any chance this might get looked into again?
FWIW, Mozilla is abandoning IRC for Matrix, so Riot is about to
become an indispensable tool for anyone interacting via chat in
the Mozilla ecosystem. They've also been actively working on
accessibility and have a good and improving NVDA story. I say
that not to pit Orca against NVDA, but rather to note that
they're really trying to fix their accessibility issues.
Thanks.
On 11/15/19 8:53 AM, Nolan Darilek wrote:
OK, was mistaken. The failure case is a bit different, but when
I type into the field under Chromium, I can't arrow up past the
previous message. This is under Chromium 78, which I was just
upgraded to.
And yes yes, before you yell at me, I'm interested in this more
as what now appears to be a cross-browser bug with slightly
different behaviors, not as a Chromium issue. :) I just want
this to work somewhere--I don't much care where.
Thanks.
On 11/13/19 5:52 PM, Nolan Darilek wrote:
FWIW, I finally installed Chromium, and this doesn't happen
with Chromium 77.0.3865.120 Fedora Project and Orca master. So
seems specific to Firefox.
On 11/5/19 3:05 PM, Joanmarie Diggs wrote:
I can reproduce this. It looks like an Orca bug. I'm still
debugging it, but will hopefully have it fixed before too
long. I don't think it's a regression though. Or if it is,
it's super old. I went back to Orca 3.30 and the problem
happens there....
On 11/1/19 11:29 AM, Nolan Darilek wrote:
Hey folks,
The Riot developers have been pouring lots of effort
recently into making their web-based Matrix client
accessible. But I'm experiencing a pretty significant issue
with their new text entry system for messages that they
can't duplicate under NVDA. I'm wondering if any Orca users
are seeing the same, and if this can be diagnosed as either
a Firefox/Orca issue under Linux, or as something they
aren't doing correctly on their end. To test, you'll need a
Matrix account. Once you have one and are logged in, visit
this instance with accessibility improvements:
https://riots.im/adhoc/a11y
Join a room or chat. You'll probably be automatically
focused into the message input field and put in focus mode.
Once there, enter browse mode and try arrowing up.
Apparently, NVDA handles this use case fine both in the
accessibility build and the development build at
riot.im/develop. Orca, on the other hand, won't let me arrow
up. I hear "Newline," followed by some buttons, and focus
lands back in the message entry field. The only way to
escape this field is to enter browse mode and use b/B/h/some
other quick navigation key, then hope you don't land back in
the mud. Happens under Orca master as of a few minutes ago
and Firefox nightly as of a few days ago, but it's happened
for a bit now so I don't think it's a bleeding-edge
regression. Apologies for not reporting it--been a bit busy
and it hasn't been high enough priority for me.
Is there any actionable feedback I can give the Riot folks
to fix this? They're pretty actively looking for feedback in
the #a11y:matrix.org room, so if you're Matrix-inclined and
want to give it then there is the best place, or I'll
happily relay it otherwise.
Thanks a bunch.
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