Re: [orca-list] Why does firefox hang my entire machine so often?

Thanks, Alex. I will do my best, but it will be a few days.

There are complications.

Both of the examples I listed are login account driven. I suspect the
native page may not display the same behavior. I'll find out and report
what I can.

Also, the site is now using geo location lookups on your IP,
and denying access outside the U.S. They actually say so on a page I saw

There advice to people traveling internationally is that they will
provide a dongle you can attach to your laptop. Rather a strikin
development, imo.

I suppose a VPN might provide a work around? I do have a VPN account
with multiple world wide locations. So, when I do test this in a few
days, I"ll try access from outside the U.S. via the VPN and see what

More soon--and thanks for your interest in fixing this.

PS: I've also been in communication with Lainey Feingold, who is the
attorney that negotiated Schwab's support for accessibility. She gave me
a contact inside Schwab and asked to stay informed. So, I'm delighted
that there people up and down the chain interested in resolving this.



Alex ARNAUD writes:
Hello Janina,

If you have a site that breaks Firefox, could you provide us the full steps
to reproduce the issues? We would like to work on this issue but we're not
able to reproduce it.

The Firefox issue is:

Best regards.
Visual-Impairment Project Manager
Hypra - "Humanizing technology"

Le 13/12/2017 à 16:21, Janina Sajka via orca-list a écrit :
I'm coming to this conversation late, but I must add that Firefox does
freeze on me at times.

I'm running release FF, currently 57, in a pretty stock Arch Gnome

Sometimes, I think there might be some kind of popup that's blocking my
session. Other times I've experienced issues from suspend and resume.
Occasionally I need to find a root console and kill the FF pid. Very
occasionally, a larger restart is required.

Some sites that used to work for me are now broken. Two examples are the and The former is my bank. There I've been
forced off of FF and onto their Android app. The latter is my SIP and
PSTN gateway service. It's prepaid, and not adding funds in a timely
manner results in account suspension. Last email warning I got was
literally as rude as: "Pay up in 30 minutes or we'll close you out." I
kid you not.

I filed an emergency ticket with Vitelity's support system. That forced
me to agree to a $25 charge. They suggested I needed to use Chrome on a
desktop. They're explicitly not supporting access from mobile devices
(which is what I'd been trying). Thankfully, I had Chrome on a Macbook.

I can't prove it yet, but I believe much of the new web authoring is
once again becoming browser specific. Unfortunately for us, that also
means underlying OS specific, not just browser specific. I'll be testing
this with Schwab in the next week or so.


John G Heim writes:
Well, like I said, it doesn't happen every time even for me. But are you
saying this never happens for you? You're browsing the web and firefox never
becomes unresponsive? Maybe I shouldn't even have given a specific example.

On 12/12/2017 11:37 PM, Krishnakant Mane wrote:

I tryed the site as well,

My machine did not hang with Ubuntu 16.04.3 with latest Firefox.

The problem I found was that after 10 minutes of browsing the site and
reading the passage, it slightly became unresponsive.

Secondly, it seems that the site constantly gets updated which implies
that every now and then continuous reading will stop.

happy hacking.


On 12/12/2017 02:24 PM, Øyvind Lode wrote:
Ok, this web site made my firefox very unresponsive.
My entire machine did not hang though but I could not interact with
firefox after opening the site.
I had to kill firefox.

debian buster, mate 1.18, firefox-esr 52 and orca 3.26.0.

I tried on my windows 10 with latest nvda both with chrome and firefox
latest version without any problems.
My browser did not crash or unresponsive but it seems like the website
keeps refreshing or something because I heard a lot of chatting from

On 11 December 2017 at 20:29, John G Heim <jheim math wisc edu> wrote:
Hardly a day goes by where I don't find myself frustrated by my entire
machine being hung while browsing the web with firefox. I am running debian
stable, fully updated, on a quad-core I5 with 16 Gb of ram, and a 1Gb
network connection. My office is literally a couple of hundred yards from
the internet backbone. I ought to have about as pleasant a browsing
experience as anybody. Yet practically every day, my machine hangs for a
minute or 2 when I point a browser at some web page. I know from sshing in
that it's that the load has peaked out at 2 or 3. Themachine responds very
slowly to keystrokes and orca says nothing. There are little bursts of
activity where it processes 3 or 4 of the keystrokes I had pressed earlier.

Here is a link to a page that frustrated me:

If I do that now, it loads fairly quickly. But earlier today, it hung my
machine for long enough that I just killed firefox.
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orca-list mailing list
orca-list gnome org
Orca wiki:
Orca documentation:
GNOME Universal Access guide:
Log bugs and feature requests at

orca-list mailing list
orca-list gnome org
Orca wiki:
Orca documentation:
GNOME Universal Access guide:
Log bugs and feature requests at


Janina Sajka,   Phone:  +1.443.300.2200
                        sip:janina asterisk rednote net
                Email:  janina rednote net

Linux Foundation Fellow
Executive Chair, Accessibility Workgroup:

The World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI)
Chair, Accessible Platform Architectures

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