Re: [orca-list] Unable to log into My Medicare .Gov

[Joanmarie Diggs <jdiggs igalia com>]

Hey Janina.

On 10/21/2014 09:07 PM, Janina Sajka wrote:

> Sometimes I hear Focus Mode when I tab to the Username field, but
> usually not. And, pressing Orca+A doesn't resolve the issue.

That's odd, if I move from before the Username field to the Username
field by pressing Tab, Orca always announces that I'm in Focus mode and
I can type your full first name. I can also type your full first name if
I Shift+Tab into the Username field from the Password field, though in
that case Orca doesn't announce the mode switch because the mode already
switched to Focus mode as a result of the fields I'd come from (e.g. the
Password field). And having learned my lesson from Peter and José, I
have confirmed that this works both on my Desktop and my Laptop.
<smiles> I'm using Firefox 32.0.2 with Orca master.

When you press Orca+A, in the Username field, does Orca confirm the mode
switch? (i.e. Orca is getting your keystroke and responding to it)

I still want to get to the bottom of the problem you're having, but in
terms of just making this site something you can log into.... Once
you're in the entry, does manually toggling off structural navigation
with Orca+Z make input possible?

--joanie

> I can enter a j, but when I type the a of my username, I'm bounced out.
>
> Janina
>
> Joanmarie Diggs writes:
> > Hey Janina.
> >
> > My guess is that it's the new focus mode / browse mode changes. Here's
> > how thing work now:
> >
> > * Browse mode is for reading content; Focus mode is for interacting with
> >   it. You can always toggle these modes manually via Orca + A.
> >
> > * If you navigate to a widget using Tab, clicking, etc., Orca will put
> >   you into focus mode if that widget is one where Orca commands and
> >   native commands conflict. The rationale is that you got there by
> >   native commands so Orca should not then interfere with your ability to
> >   interact with that widget. Based on what you described, my guess is
> >   that you didn't use Tab, clicking, etc. to get to that first entry.
> >   Which brings me to:
> >
> > * If you navigate to a widget using Orca's structural navigation quick
> >   keys or Orca's caret navigation, Orca will put you in focus mode only
> >   if you have enabled Orca's setting to automatically switch to focus
> >   mode when using that navigation method. By default, Orca does not
> >   automatically switch to focus mode for either structural navigation
> >   quick keys or caret navigation. Assuming you haven't changed your
> >   preferences, which it sounds like you have not, then you'll need to
> >   toggle Focus mode on via Orca + A in order to input text into that
> >   entry.
> >
> > * In the Orca prefs for Firefox (Ctrl + Orca + Space whilst in Firefox),
> >   on the Firefox page, you'll find the check boxes to modify the above
> >   settings:
> >
> >   a. Automatic focus mode during caret navigation
> >   b. Automatic focus mode during structural navigation
> >
> >   As mentioned above, both are unchecked by default.
> >
> > Hopefully that will solve your immediate issue. Please let me know.
> >
> > A couple more things worth noting: If you were to continue to use
> > non-Orca commands to navigate (e.g. Tab from that entry to a link or a
> > checkbox or something else that can be interacted with in Browse mode)
> > Orca will put you in Browse mode. This is meant to minimize your need
> > for manual mode switching and (I hope) will do what you expect nearly
> > all the time. However, you may be in a web app where you always want to
> > use that web app's (or browser's) native navigation no matter what. If
> > so you can set Focus mode to "sticky" by double-clicking Orca + A. Then
> > Orca will just get out of your way and stay out of it until you use Orca
> > + A to return to Browse mode or load a new page within that tab.
> >
> > Hope this helps!
> > --joanie
> >
> > On 10/21/2014 08:03 PM, Janina Sajka wrote:
> > > It's probably me, but I'm massively befuddled. I'm trying to access my
> > > account data on https://www.mymedicare.gov/default.aspx and find I'm
> > > unable to enter my login. I have no problem entering my password, but
> > > any char I type in the username field is jumping me to some other part
> > > of the page, beginning at the second char I type.
> > >
> > > So, is it me? Or Memorex?
> > >
> > > Help!
> > >
> > > Janina