Re: Cannot connect to Internet via Claro Modem (NOTE: sending log-files as attachments)

[Dan Williams <dcbw redhat com>]

On Wed, 2012-06-06 at 11:24 -0500, Dan Williams wrote:
> On Wed, 2012-06-06 at 14:10 +0530, Ajay Garg wrote:
> > Hi Dan.
> > 
> > Please find attached the files, with the command outputs ::
> > 
> > a)
> > AT&V.txt
> > 
> > 
> > b)
> > AT+CLAC.txt
> > 
> > 
> > c)
> > lsusb_v_BEFORE_USB_MODESWITCH.txt :: Contents of "lsusb -v", before
> > the stick is recognised as a modem.
> > 
> > 
> > d)
> > lsusb_v_AFTER_USB_MODESWITCH.txt   ::  Contents of "lsusb  -v", after
> > the stick is recognised as a modem.
> > 
> > 
> > Kindly let us know what could follow.
> > 
> > 
> > Thanks and Regards,
> > Ajay
> > 
> > 
> > 
> > On Wed, Jun 6, 2012 at 3:46 AM, Dan Williams <dcbw redhat com> wrote:
> >         On Tue, 2012-06-05 at 20:08 +0530, Ajay Garg wrote:
> >         > Hi all.
> >         >
> >         > We have been trying to connect to Internet, via 3G Claro
> >         modem in
> >         > F14-Gnome.
> >         > Following are the details of the procedure :::
> >         
> >         
> >         If possible for  you on this device, can you get the output of
> >         the AT&V
> >         and AT+CLAC commands from minicom or screen or something that
> >         can talk
> >         to the AT command port?
> >         
> >         Also, 'lsusb -v' output for this device would be most
> >         helpful.  It
> >         appears to be an Icera-based device that does not support the
> >         network
> >         port that the current ZTE Icera code expects.
> 
> Thanks; clearly the device does not have a pseudo-ethernet port and thus
> the current Icera commands that expect a net port aren't suitable.
> Requires a ModemManager fix.

I've pushed a simple fix to MM05 and MM06 branches that hopefully fixes
this issue.  I believe you said you're running on F14 though?  If you
have the ability to rebuild an SRPM locally then I'm happy to send you
one, but I don't think I have any F14 machines left, so hopefully an
F15-based SRPM with the latest fixes works.

Dan

> Dan
> 
> 
> >         Dan
> >         
> >         >
> >         >
> >         >
> >         > a)
> >         > Ensure that the Claro USB drive is NOT connected.
> >         >
> >         >
> >         > b)
> >         > "sudo killall NetworkManager"
> >         >
> >         >
> >         > c)
> >         > "sudo killall -TERM modem-manager"
> >         >
> >         >
> >         > d)
> >         > "sudo rm /var/log/messages"
> >         >
> >         >
> >         > e)
> >         > "sudo modem-manager --debug > ~/modem.logs 2>&1 &"
> >         >
> >         >
> >         > f)
> >         > "sudo NM_PPP_DEBUG=1 NetworkManager --no-daemon > ~/NM.logs
> >         2>&1 &"
> >         >
> >         >
> >         > g)
> >         >
> >         > Plug-in the 3G Claro USB drive.
> >         >
> >         > By default, the USB device is just recognised as a storage
> >         device, and
> >         > not a modem.
> >         >
> >         >
> >         > We then run the following command, to have the modem
> >         recognised ::
> >         >
> >         > sudo usb_modeswitch -v 19d2 -p 1216 -M
> >         >
> >         "5553424312345678000000000000061b000000020000000000000000000000"
> >         >
> >         >
> >         >
> >         > h)
> >         > Wait for about 15 mins (should be more than enough).
> >         >
> >         >
> >         >
> >         > Please find attached the contents of "NM.logs", and
> >         "modem.logs".
> >         >
> >         >
> >         > What could be the reason of failure?
> >         > Is the modem itself supported?
> >         >
> >         >
> >         > Will be grateful for a reply.
> >         >
> >         >
> >         >
> >         > Thanks and Regards,
> >         > Ajay
> >         >
> >         >
> >         >
> >         
> >         > _______________________________________________
> >         > networkmanager-list mailing list
> >         > networkmanager-list gnome org
> >         > https://mail.gnome.org/mailman/listinfo/networkmanager-list
> >         
> >         
> > 
> 
> 
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