Cannot connect to Internet via Claro Modem (NOTE: sending log-files as attachments)

[Ajay Garg <ajaygargnsit gmail com>]

Hi all.

We have been trying to connect to Internet, via 3G Claro modem in F14-Gnome.
Following are the details of the procedure :::

a)
Ensure that the Claro USB drive is NOT connected.

b)
"sudo killall NetworkManager"

c)
"sudo killall -TERM modem-manager"

d)
"sudo rm /var/log/messages"

e)
"sudo modem-manager --debug > ~/modem.logs 2>&1 &"

f)
"sudo NM_PPP_DEBUG=1 NetworkManager --no-daemon > ~/NM.logs 2>&1 &"

g)

Plug-in the 3G Claro USB drive.

By default, the USB device is just recognised as a storage device, and not a modem.

We then run the following command, to have the modem recognised ::

sudo usb_modeswitch -v 19d2 -p 1216 -M "5553424312345678000000000000061b000000020000000000000000000000"

h)
Wait for about 15 mins (should be more than enough).

Please find attached the contents of "NM.logs", and "modem.logs".

What could be the reason of failure?
Is the modem itself supported?


Will be grateful for a reply.



Thanks and Regards,
Ajay

Attachment: NM.logs
Description: Binary data

Attachment: modem.logs
Description: Binary data