Re: Bugzilla - making it do usable [hah, perish the thought]

[Nils Pedersen <n p sun com>]

Yeah, if its okay with you guys, I'd like to start filing bugs based on 
the usability study that
Sun did for Guadec.  So, I guess another question is that, if we do 
start filing these bugs,
what's the best way to categorize them?

Nils

Glynn Foster wrote:

> Heya,
> Was discussing this a little on IRC today...and since Usability,
> HCI etc are all becoming the buzz-words at the moment there seems 
> a huge need for people to start logging bugs against non-usable
> User Interfaces....but....
>
> Basically bugzilla sucks in this regard right now....As one 
> of our HCI guys said 'I thought all bug tools were badly designed...
> to stop you filing bugs'...we don't want this ;)
>
> I've just looked at the opening page for filing a bug and there 
> is no option to file a usability bug - I guess you could file one
> against Enhancement but no-one really looks at these, right? ;)
>
> This definitely needs to be fixed. There are two suggestions - 
> 	
> 	a) Make up a new Keyword for 'Usability'
> 	b) Make up a new Severity entry for 'Usability'
>
> They are probably both equally impossible with the screwey bugzilla
> code...but I figure that the b) option might only involve a SQL change?
> If a) is the better option then we have to change the layout of the 
> opening page...because as it stands the Keywords entry isn't seen 
> until you go back and edit the bug afterwards [which just completely
> sucks]...
>
> I'm open to suggestions...but I think this should be put in
> place before people start porting to the new widget set...because 
> that seems about the most sensible time to start addressing usability
> problems.
>
> 		See ya,
> 			Glynn ;)
>
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