Re: GIMP donation

[Rosanna Yuen <zana gnome org>]

Hi Mike,

When our account was closed with Citizens Bank, our ties with the bank were severed.  As we neither own the account nor sent the funds, it is unlikely either bank will be willing to give us information about your wire transfer.  If you contact your bank you should be able to initiate a trace on the wire and see where it went.  I am unfamiliar with Northern Trust but a trace would tell you if they were affiliated with your transfer.

Thanks,

Rosanna

On Wed, May 27, 2015 at 9:13 AM, Ekaterina Gerasimova <kittykat3756 gmail com> wrote:

On 27 May 2015 at 17:02, Mike Saunders <mike linuxvoice com> wrote:
> On 2015-05-27 17:58, Ekaterina Gerasimova wrote:
>>
>>
>> Those instructions are wrong, I have contacted someone at GIMP asking
>> them to update the details for the donations.
>
>
> Thanks. Can you find out if the money was accepted? We've never heard of
> Northern Trust either, but if if now owns the Citizens Bank account listed
> for the GNOME Foundation on GIMP's donation page, that may explain why £300
> has come back to us...

We'll do our best to find out as quickly as possible, although the
process tends to be very slow from what I have seen previously. That
account is actually long since closed so in the best case the money
that you received was those funds being returned. In the worst case
the account has been reopened and we need to extract the funds from
it, which would take about a month or so.

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Rosanna Yuen

Director of Operations

GNOME Foundation, Inc.