Re: [Evolution] Debugging folder-related problems: sometimes missing, and unable to expunge

[Bridger Dyson-Smith <bdysonsmith gmail com>]

Milan -

With apologies for the slow response (I've been away from this machine for several days) - thank you very kindly for the response.

On Tue, Jan 11, 2022 at 1:52 AM Milan Crha via evolution-list <evolution-list gnome org> wrote:

On Mon, 2022-01-10 at 15:00 -0500, Bridger Dyson-Smith via evolution-
list wrote:
> 1. Evolution frequently cannot find the folders in my account,
> displaying results like the two attached files. In the event the list
> scrubs attachments, in #1, the folder names never populate - but
> unread counts do; e.g.

        Hi,
does evolution print anything on the terminal, what would help to
identify the problem, please? You might consider to run:

   $ EWS_DEBUG=2 evolution &>log.txt

to get some useful information too. The log contains raw communication
between the server and the evolution-ews, exposing a lot of private
information, including credentials/passwords/tokens/cookies, thus do
not share it in public without carefully removing anything suspicious,
encoded or in a plain text form.

I have quite a bit out of output from that command (~630MB). Is it possible to give some direction regarding things from this log that might be worth sharing?

 

I would even start from scratch by deleting

   ~/.cache/evolution/mail/<ews-account-uid>/

where the <ews-account-uid> is probably 7dd1f47a894.... You should have
Evolution off when deleting its private files.

Done - perhaps this helped get the log file to such a considerable size.

 

> if I delete an email, it will go to my Deleted messages directory but
> I'm unable to expunge the directory (or the email(s) inside).

What do you mean with the expunge, is it Folder->Expunge (Ctrl+E) or
the Empty Trash function? The evolution-ews does not support the
expunge on other than the Trash (Deleted Items) folder (see [1]). I
tried it here and it works just like that. You can also File->Empty
Trash when having the trash folder selected, or pick the Empty Trash
from the context menu above the Trash folder. To have this working the
Trash folder needs to be recognized (and set up) as a Trash folder -
one indication is it has a special icon. As you have trouble with the
folder list I believe it'll fix itself once you correct the previous
problem.

Apologies for the poor phrasing - without the folder names appearing correctly, I'm struggling to articulate the problem. However, I think you've identified a part of the issue: my Trash folder is not recognized as the Trash folder, despite the special icon, as the right click/contextual click doesn't have the option to "Empty Trash".

I'll work on paring down the log to share - again, any suggestions for things to keep in the file would be appreciated.

 

        Bye,
        Milan

Best,

Bridger

[1] https://gitlab.gnome.org/GNOME/evolution-ews/-/issues/124

_______________________________________________
evolution-list mailing list
evolution-list gnome org
To change your list options or unsubscribe, visit ...
https://mail.gnome.org/mailman/listinfo/evolution-list