[Evolution] Debugging folder-related problems: sometimes missing, and unable to expunge

[Bridger Dyson-Smith <bdysonsmith gmail com>]

Hi all -

With apologies for the lengthy title: I'm hoping someone can help me solve two different (potentially related?) issues with Evolution EWS. I'm using Evolution EWS on a FreeBSD OpenBox desktop, wherein I experience two different problems:

1. Evolution frequently cannot find the folders in my account, displaying results like the two attached files. In the event the list scrubs attachments, in #1, the folder names never populate - but unread counts do; e.g.

> Work [account name]

  > blank folder icon

  > blank folder icon

  > blank folder icon

  > blank folder icon

  > inbox icon

  > blank folder icon (null) (34)

  > blank folder icon (null) (4325)

..etc...

and in attachment #2, in concurrence with the above problem, I see a warning message above my Inbox:

"Failed to open folder.

The reported error was "No such folder: Drafts".

or

"Failed to refresh folder "Work : folder://some-long-hash-value/zabbix".

The reported error was "No such folder: zabbix".

2. Sometimes those problems go away with a restart and I can use/navigate my folders normally, with the exception of expunging: if I delete an email, it will go to my Deleted messages directory but I'm unable to expunge the directory (or the email(s) inside).

What can I provide to try resolving these problems? Any advice or thoughts would be greatly appreciated!

OS: FreeBSD 13.0-RELEASE-p4
Evolution version info: evolution-3.42.1
evolution-data-server-3.42.1
evolution-ews-3.42.1

Many thanks for your time and trouble.

Best,

Bridger

Attachment: evolution-woes-acct-folders.png
Description: PNG image

Attachment: evolution-woes-failed-to-refresh.png
Description: PNG image