Re: [Evolution] Debugging folder-related problems: sometimes missing, and unable to expunge



On Mon, 2022-01-10 at 15:00 -0500, Bridger Dyson-Smith via evolution-
list wrote:
1. Evolution frequently cannot find the folders in my account,
displaying results like the two attached files. In the event the list
scrubs attachments, in #1, the folder names never populate - but
unread counts do; e.g.

        Hi,
does evolution print anything on the terminal, what would help to
identify the problem, please? You might consider to run:

   $ EWS_DEBUG=2 evolution &>log.txt

to get some useful information too. The log contains raw communication
between the server and the evolution-ews, exposing a lot of private
information, including credentials/passwords/tokens/cookies, thus do
not share it in public without carefully removing anything suspicious,
encoded or in a plain text form.

I would even start from scratch by deleting

   ~/.cache/evolution/mail/<ews-account-uid>/

where the <ews-account-uid> is probably 7dd1f47a894.... You should have
Evolution off when deleting its private files.

if I delete an email, it will go to my Deleted messages directory but
I'm unable to expunge the directory (or the email(s) inside).

What do you mean with the expunge, is it Folder->Expunge (Ctrl+E) or
the Empty Trash function? The evolution-ews does not support the
expunge on other than the Trash (Deleted Items) folder (see [1]). I
tried it here and it works just like that. You can also File->Empty
Trash when having the trash folder selected, or pick the Empty Trash
from the context menu above the Trash folder. To have this working the
Trash folder needs to be recognized (and set up) as a Trash folder -
one indication is it has a special icon. As you have trouble with the
folder list I believe it'll fix itself once you correct the previous
problem.

        Bye,
        Milan

[1] https://gitlab.gnome.org/GNOME/evolution-ews/-/issues/124



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