Re: [Evolution] flatpak evolution 3.32.5 hanging on attachment upload

[Anonymous Japhering <japhering gmail com>]

On Wed, Sep 18, 2019 at 4:04 PM Anonymous Japhering <japhering gmail com> wrote:

On Tue, Sep 17, 2019 at 9:56 AM Anonymous Japhering <japhering gmail com> wrote:

On Tue, Sep 17, 2019 at 2:50 AM Milan Crha via evolution-list <evolution-list gnome org> wrote:

On Mon, 2019-09-16 at 14:15 -0500, Japhering, Anonymous via evolution-
list wrote:
> I write an email, attach a 700k file, evolution hangs with the
> message uploading files.
> Hang time is 3-10 minutes depending on the target ( 3-5 minutes to
> gmail/g-suite, 5-10 minutes to Office 365),
> at which point I get a generic failure message an the option to
> continue editing, discard or retry.

        Hi,
with "uploading files", do you mean after you Send the message, or when
you select the file to be attached? If the former, is the file already
downloaded in the message? That's indicated in the attachment bar, the
attachment icon shows a "progress indicator" when it is loading/saving.

Sorry.. poor description on my part.

I write the email, go through the process of attaching the file, I see the attachment in the attachements bar. Upon clicking send, while waiting the indeterminate amount of time ( varies per service ), I see

in the send status section the text "Uploading Files".

 

When you say generic failure error, how that that look, please?

The error across  4 different email services  is a dialog which says

An error occurred while sending. How do you want to proceed?

The reported error was  "Could not connect to  < service >  Socket I/O timed out".

 and today .. it is  happening on all emails.   When I wrote the original email it was only happening on  emails

with attachments.

The confusing part is that  NOTHING else is having issues.   As I write this I've started  ssh connections to  6 machines in 

6 different data centers ( 3 different cloud services ),  started and stopped  vpns to 6 different countries,  slack is running to

5 different channels and probably a dozen other things relying on connectivity, but none of them having issues

And
you run the evolution from a terminal (flatpak run org.gnome.Evolution),
are there any runtime warnings shown when you try to send/upload to the
composer?

Testing starting from a terminal, rather than the Mint menu is on schedule this afternoon.  Customer meetings for the next 4 hours.

Fails when started in a terminal, no significant messages in the terminal.

flatpak run org.gnome.Evolution

(evolution.bin:58): e-mail-engine-WARNING **: 16:40:32.854: Failed to add service 'Sendmail' (sendmail): No provider available for protocol “sendmail”

(evolution-addressbook-factory:28): e-book-backend-google-CRITICAL **: 16:43:11.730: e_contact_new_from_gdata_entry: assertion 'g_hash_table_size (system_groups_by_entry_id) > 0' failed

 

 

I'm wondering whether the behavior depends not only on the file size,
but also file type.

Yesterday.  attachments only .. jpg, png and pdf, all failed.   Today, everything is failing from Evolution, which is why this email 

is coming through  Gmail  web interface ( 0 for 6 email attempts from Evolution this morning).

 

> If I continue editing and save as draft, when I come back to the
> draft, I'm offered the ability to add an attachment, but
> the system with won't take it or isn't displaying it in the
> attachment bar ( don't know which at this point ).

It looks like the attachment was not loaded yet.

I do not have 3.32.x flatpak here, the version had been updated to
3.34.0, which you can get if you re-download the json script/flatpak
manifest from the repository.

I'll try a refresh this afternoon.

Deleted everything and rebuilt ... but it still just built    3.32.5 (flatpak git2ee5104)

So, nothing changed and the behavior is the same.

 

What versions of xdg-desktop-portal packages you've installed, please?
I have xdg-desktop-portal-1.2.0-3.fc30.x86_64,
xdg-desktop-portal-gtk-1.2.0-3.fc30.x86_64,
xdg-desktop-portal-kde-5.15.4-1.fc30.x86_64
and with them and 3.34.0 flatpak build I can successfully upload 1.8MB
log file to a message (which loaded instantly into the composer) and
send it using Gmail SMTP. I'd say either it's something with the portal
(probably xdg-desktop-portal-gtk) or some odd setting for the SMTP
server.

xdg-desktop-portal                     1.2.0-flatpak3-bionic

xdg-desktop-portal-gtk               1.2.0-flatpak1-bionic

xdg-desktop-portal-kde              not installed

So  I tried the build a couple of times today and was able to send 3 or 4 emails before the failure would happen.

After a restart, I tried another email and this message appeared in the console window:

(evolution.bin:58): Gtk-WARNING **: 19:31:49.315: gtk_window_present_with_time() should not be called with 0, 

or GDK_CURRENT_TIME as a timestamp, the timestamp should instead be gathered at the time the user initiated 

the request for the window to be shown

Mike