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Re: [Evolution] Problems with Contacts (and Calendar) in Evolution version 3.32.4

Hi, Milan,

thank you for your efforts. I think you're right. Either there is a
problem with the current flathub version under Linux Mint 19.1 or there
may be a permission problem. I just don't have the time to keep dealing
with it. I had installed this program version on several PCs. The
problems were very similar, although the installations were not
completely identical. Sometimes there were crashes with the address
book, sometimes with the calendar.

Meanwhile I have installed the Evolution version from the official
Ubuntu package on all these PCs. This is only version 3.28.5, but so
far everything works fine. I have not noticed the problems with this
version that are sometimes cited on the net. Another advantage is that
I am very familiar with the file structure.

I had tried to copy the address book in the form you mentioned. This
worked, but the import of this file into Thunderbird was incomplete. In
the Evolution version I now installed it worked fine. 

As I said, I want to use the program for daily work. This seems to work
now. Unfortunately I don't have time for further experiments. But
thanks again for your help.

Best regards

Tsak



On Fri, 2019-08-16 at 11:00 +0200, Milan Crha via evolution-list wrote:

On Thu, 2019-08-15 at 12:15 +0200, Karl-Heinz Krämer wrote:

First, I had transferred both from Mozilla Thunderbird to Personal
but they often crashed.


      Hi,
how did you transfer them? Through the Import wizard, or manually by
copying files, or...


I think I could solve the problem with the Calendar after I copied
it
to a new Calendar named KH besides the Personal one. It still
crashes
sometimes but very rarely. ...

But the Contact list generally crashed after starting the Evolution
program even though I have built it completely new.


When you say 'built', do you mean like recompiled the evolution(-
data-
server) sources, or deleting underlying data files of evolution(-
data-
server) and let it recreate them from scratch?

Let's start with the crashes, the other things can be just because of
that, thus it'll be better to figure out that first. Could you
install
debuginfo packages for evolution-data-server (and ideally also
evolution itself and possibly glib2), please? It'll help to show
where
the crash happened. Once you've it installed, you can run the
background factories from a terminal like this:

   $ gdb /usr/libexec/evolution-addressbook-factory --ex "r -w" \
       --ex "t a a bt" --ex q

and couple seconds later run the other factory:

   $ gdb /usr/libexec/evolution-calendar-factory --ex "r -w" \
       --ex "t a a bt" --ex q

Both commands run them and when they stop, possibly due to the crash,
they print where it happened and will quit gdb. The interesting part
is
not where the backtraces starts, but also few lines above it, which
can
contain a message, some kind of runtime warning or assertion, which
can
explain why the program had been aborted. The actual path where the
factories are stored can differ in your distribution.

Before uploading both backtraces anywhere, make sure they do not
contain anything private. It can be passwords, email addresses,
server
addresses and so on. I usually search for "pass" at least (quotes for
clarity only).


The error messages are as follows:
...


You can select the error message and copy it anywhere, instead of
using
images. The "bold text" and "non-bold text" are two separate parts,
thus they can be selected only separately, but otherwise the
copy&paste
works on it.

As the errors can be caused by the crashes I'd rather skip them for
now
(usually factory crash has slightly different error messages).


The files in my home folder .var/app/org.gnome.Evolution/data are
as
follows:


Hmm, is that about Evolution in Flatpak? The host system uses
~/.local/share/evolution/ and similar directories usually. If it's
Flatpak, is it from Flathub or from elsewhere? And if it's Flatpak,
then the gdb commands I provided above won't work, because the
Flatpak
version runs its own factories (if the Flathub version is used).


Another problem in this context is that I did not find a way to
save
the Contact list and the Calendar independent of the rest of the
program, so that I could install Evolution completely new.


It's easy with On This Computer contacts and calendars (and task
lists
and memo lists, to be complete). Even easier with Calendar (and tasks
list and memo lists), you can simply copy the calendar.ics file (as
in
the path your screen shot shows) and import it into any program,
which
supports .ics format. Evolution allows that too, it's in File-

Import-
Single file->.....


When things work, you can right-click respective Address book,
Calendar, ... in the GUI and pick in the context menu "Save as",
which
will save the book, calendar,... content into a standard format (.vcf
for books, .ics for calendars/memos/tasks).

As the factories are crashing for you, you can extract the contact
data
from their contacts.db file (as you found it on disk) with this
command:

   $ sqlite3 ~/.local/share/evolution/addressbook/system/contacts.db
\
       "SELECT vcard FROM folder_id" >vcards.vcf

which saves all the contacts into the vcards.vcf file, which can be
imported anywhere where the .vcf format is recognized (similar as
with
the calendar.ics file). There are not inlined photos for the
contacts,
they are left on the disk (they are saved in the 'photos' directory
beside the contacts.db file). It seems you do not have any photos
set,
according to your directory listing, thus it might not be a problem.

Hope it helps.

      Bye,
      Milan

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