Re: [Evolution] IMAP problems evolution 3.30.1-1build1

["Dr. John H. Lauterbach" <john lauterbachandassociates net>]

On Mon, 2018-11-12 at 12:21 +0100, Milan Crha via evolution-list wrote:

On Sat, 2018-11-10 at 19:31 -0500, Dr. John H. Lauterbach wrote:

Is the following a correct course of action to solve the problem?

	Hi,

I'm sorry to ask, but what does "the problem" mean here, please? Does

it have anything to do with the other thread you've opened, named "Mail

authentication request"? Knowing what "the problem" is might help to

identify the cause and eventually fix it and/or guide you in the right

direction.

For example, some errors are not getting it to the GUI, they are

printed only on the console, thus try to run evolution from a terminal

and watch it for any issue. If you want to see some debugging,

especially what evolution sent to the server and what the server

responded, then run evolution from a terminal like this:

   $ CAMEL_DEBUG=imapx:io evolution

Being it about that "Mail authentication request", you might see some

"LOGIN" attempts around the time when the password prompt opens.

Evolution asks for credentials only if the server responded that the

credentials are wrong. There had been some issues with it in the past,

but I believe the 3.30.1 might have them all fixed. There had been

semi-related issue fixed for 3.30.2:

https://gitlab.gnome.org/GNOME/evolution-data-server/issues/36

but I doubt it's what you face (there is required server reachability

change to reproduce it).

If you think an IMAP account is corrupted, then close evolution and

delete its local cache from ~/.cache/evoluton/mail/<account-uid>/ .

Evolution will recreate t the next time you run it. It'll mean that all

the server-side data which had been in the cache are downloaded again.

Also custom folder properties can be lost with this cache refresh. On

the other hand it works the same as doing a backup and restore from it,

because backup also doesn't save data from the ~/.cache/ (because it

reflects server-side data, thus there is (usually) no need for it).

	Bye,

	Milan

P.S.: by the way, are you aware that your HTML mail has set a gray

color for the text, thus it's kind of harder to read (definitely harder

than pure black text color) and a similar color is used to "lowlight"

quoted text, thus all of it looks like a quotation, only without the

leading ">" or the HTML bar "|"? I do not know, maybe you've it this

way on purpose. I'm mentioning it here just in case you might not

intent to have it that way.

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Hello Milan: Thank you very much for your help. You SOLVED THE PROBLEM when you suggested to "then close evolution and delete its local cache from ~/.cache/evoluton/mail/<account-uid>/"

Once I deleted the cache files you suggested, the other email accounts started working correctly as IMAP.

Your suggestion also explains why all email accounts would work as IMAP on a totally new install of evolution 3.30.1-1build1 but would not work on existing installations.

Thank you again for your help.

John