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Re: [Evolution] IMAP-Account - new message count, but no messages

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Hi Milan,

[...]

could you try to:



a) close the evolution
b) run from a terminal as a regular user:
   $ cd ~/.config/evolution/mail
   $ mv state.ini state.ini.old
c) run the evolution and move to the offending Inbox



, please? Running evolution from the same terminal would also help, in
case it'll show any runtime warnings.


no warnings regarding mail flow:

------------------------< snip snip snip >-----------------------------
$ cd .config/evolution/mail/
$ ls
folders  sortorder.ini  state.ini  views
$ mv state.ini state.old
$ evolution

(evolution:17939): GLib-GObject-WARNING **: The property GtkSettings:gtk-button-images is deprecated and 
shouldn't be used anymore. It will be removed in a future version.

(evolution:17939): Gtk-WARNING **: Failed to register client: 
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by 
any .service files

(evolution:17939): Gtk-WARNING **: Theme directory actions/48 of theme breeze has no size field


(evolution:17939): Gtk-WARNING **: Theme directory categories/16 of theme breeze has no size field


(evolution:17939): Gtk-WARNING **: Theme directory categories/22 of theme breeze has no size field


(evolution:17939): Gtk-WARNING **: Theme directory categories/48 of theme breeze has no size field


(evolution:17939): Gtk-WARNING **: Theme directory devices/48 of theme breeze has no size field


(evolution:17939): Gtk-WARNING **: Theme directory  of theme oxygen has no size field


(evolution:17939): GLib-GObject-WARNING **: The property GtkSettings:gtk-menu-images is deprecated and 
shouldn't be used anymore. It will be removed in a future version.

(evolution:17939): GLib-GObject-WARNING **: The property GtkSettings:gtk-toolbar-style is deprecated and 
shouldn't be used anymore. It will be removed in a future version.

(evolution:17939): GLib-GObject-WARNING **: The property GtkCellRendererPixbuf:stock-id is deprecated and 
shouldn't be used anymore. It will be removed in a future version.
------------------------< snip snip snip >-----------------------------



You can also check the latest 5 messages from the Inbox folder of the
particular account stored in the local summary when running:
   $ sqlite3 ~/.cache/evolution/mail/<account-uid>/folders.db \
   "SELECT uid,subject,flags FROM 'inbox' order by uid desc limit 5;"
The only tricky part is to pick the right <account-uid> folder.


$ sqlite3 ~/.cache/evolution/mail/1472806922 15474 26 susi42 hirmke de/folders.db "SELECT uid,subject,flags 
FROM 'inbox' order by uid desc limit 5;"
48|Test17|2162688
47|Test 2016-09-06|2097152
46|Test|0

These are the three messages from the counter, which actually looks like
"INBOX (3)". None is shown in the list, though.


Finally, if you disable the other IMAP account (to not have debugging
prints interleaved), then you can run evolution from a terminal like
this:



   $ CAMEL_DEBUG=imapx:io evolution &>log.txt



and then wait for the new message to be recognized in the folder tree,
but not shown in the message list of the evolution UI. If you know the
message subject, then you can search for it in the log, to see whether
it was received to the local cache.


The log is very short - see attachement.
I disabled the second IMAP account, started evolution as you suggested
above, sent a new email to that account, clicked "refresh" on the INBOX
of that account, got a +1 for the counter, but no email in the list.
The log shows the correct message header of my sent email, though. And it
also shows, that the mail was not classified as spam.


You can use Ctrl+] to move to the next unread messages, in case the
sort order of the folder moves the new messages in an area which is not
at the visible part of the message list.


There are only a few test messages in the INBOX at the moment - and none
of them can be seen.


      Bye,
      Milan


Bye.
Michael.


(evolution:19129): GLib-GObject-WARNING **: The property GtkSettings:gtk-button-images is deprecated and 
shouldn't be used anymore. It will be removed in a future version.

(evolution:19129): Gtk-WARNING **: Failed to register client: 
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by 
any .service files

(evolution:19129): Gtk-WARNING **: Theme directory actions/48 of theme breeze has no size field


(evolution:19129): Gtk-WARNING **: Theme directory categories/16 of theme breeze has no size field


(evolution:19129): Gtk-WARNING **: Theme directory categories/22 of theme breeze has no size field


(evolution:19129): Gtk-WARNING **: Theme directory categories/48 of theme breeze has no size field


(evolution:19129): Gtk-WARNING **: Theme directory devices/48 of theme breeze has no size field


(evolution:19129): Gtk-WARNING **: Theme directory  of theme oxygen has no size field


(evolution:19129): GLib-GObject-WARNING **: The property GtkSettings:gtk-menu-images is deprecated and 
shouldn't be used anymore. It will be removed in a future version.
[imapx:A] I/O: '* OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE AUTH=PLAIN AUTH=LOGIN SASL-IR] mail-n Cyrus 
IMAP git2.4.17+0-Debian-2.4.17+nocaldav-0~deb8u1 server ready'
[imapx:A] I/O: 'A00000 LOGIN ...'
[imapx:A] I/O: 'A00000 OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS 
NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY CATENATE CONDSTORE ESEARCH SORT 
SORT=MODSEQ SORT=DISPLAY THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE LIST-EXTENDED WITHIN QRESYNC 
SCAN XLIST URLAUTH URLAUTH=BINARY LOGINDISABLED AUTH=PLAIN AUTH=LOGIN COMPRESS=DEFLATE IDLE] User logged in 
SESSIONID=<cyrus-28458-1473165135-1>'
[imapx:A] I/O: 'A00001 NAMESPACE'

(evolution:19129): GLib-GObject-WARNING **: The property GtkSettings:gtk-toolbar-style is deprecated and 
shouldn't be used anymore. It will be removed in a future version.
[imapx:A] I/O: '* NAMESPACE (("INBOX." ".")) (("user." ".")) (("" "."))
A00001 OK Completed'
[imapx:A] I/O: 'A00002 ENABLE CONDSTORE QRESYNC'
[imapx:A] I/O: '* ENABLED CONDSTORE QRESYNC
A00002 OK Completed'
[imapx:A] I/O: 'A00003 LIST "" "INBOX.*"'
[imapx:A] I/O: '* LIST (\HasNoChildren) "." "INBOX.Infected Items"
A00003 OK Completed (0.000 secs 2 calls)'
[imapx:A] I/O: 'A00004 LSUB "" "INBOX.*"'

(evolution:19129): GLib-GObject-WARNING **: The property GtkCellRendererPixbuf:stock-id is deprecated and 
shouldn't be used anymore. It will be removed in a future version.
[imapx:A] I/O: '* LSUB () "." "INBOX.Infected Items"
A00004 OK Completed (0.000 secs 1 calls)'
[imapx:A] I/O: 'A00005 LIST "" "user.*"'
[imapx:A] I/O: 'A00005 OK Completed (0.003 secs)'
[imapx:A] I/O: 'A00006 LSUB "" "user.*"'
[imapx:A] I/O: 'A00006 OK Completed (0.000 secs)'
[imapx:A] I/O: 'A00007 LIST "" "*"'
[imapx:A] I/O: '* LIST (\HasChildren) "." INBOX
* LIST (\HasNoChildren) "." "INBOX.Infected Items"
A00007 OK Completed (0.003 secs 3 calls)'
[imapx:A] I/O: 'A00008 LSUB "" "*"'
[imapx:A] I/O: '* LSUB () "." "INBOX.Infected Items"
A00008 OK Completed (0.000 secs 1 calls)'
[imapx:A] I/O: 'A00010 SELECT "INBOX.Infected Items"'
[imapx:A] I/O: '* 0 EXISTS
* 0 RECENT
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen)
* OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen \*)] Ok
* OK [UIDVALIDITY 1324141371] Ok
* OK [UIDNEXT 1] Ok
* OK [HIGHESTMODSEQ 2] Ok
* OK [URLMECH INTERNAL] Ok
A00010 OK [READ-WRITE] Completed'
[imapx:A] I/O: 'A00009 NOOP'
[imapx:A] I/O: 'A00009 OK Completed'
[imapx:A] I/O: 'A00011 STATUS "INBOX.Infected Items" (MESSAGES UNSEEN UIDVALIDITY UIDNEXT HIGHESTMODSEQ)'
[imapx:A] I/O: '* STATUS "INBOX.Infected Items" (MESSAGES 0 UIDNEXT 1 UIDVALIDITY 1324141371 UNSEEN 0 
HIGHESTMODSEQ 2)
A00011 OK Completed'
[imapx:A] I/O: 'A00012 SELECT INBOX'
[imapx:A] I/O: '* OK [CLOSED] Ok
* 3 EXISTS
* 0 RECENT
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen)
* OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen \*)] Ok
* OK [UNSEEN 1] Ok
* OK [UIDVALIDITY 1200339752] Ok
* OK [UIDNEXT 49] Ok
* OK [HIGHESTMODSEQ 23] Ok
* OK [URLMECH INTERNAL] Ok
A00012 OK [READ-WRITE] Completed'
[imapx:A] I/O: 'A00014 IDLE'
[imapx:A] I/O: '+ idling'
[imapx:A] I/O: 'DONE'
[imapx:A] I/O: '* 4 EXISTS
* 1 RECENT
A00014 OK Completed'
[imapx:A] I/O: 'A00015 NOOP'
[imapx:A] I/O: 'A00015 OK Completed'
[imapx:A] I/O: 'A00016 IDLE'
[imapx:A] I/O: '+ idling'
[imapx:A] I/O: 'DONE'
[imapx:A] I/O: 'A00016 OK Completed'
[imapx:A] I/O: 'A00017 UID FETCH 1:* (UID FLAGS)'
[imapx:A] I/O: '* 1 FETCH (FLAGS () UID 46)
* 2 FETCH (FLAGS () UID 47)
* 3 FETCH (FLAGS () UID 48)
* 4 FETCH (FLAGS (\Recent) UID 49)
A00017 OK Completed (0.000 sec)'
[imapx:A] I/O: 'A00018 UID FETCH 49 (RFC822.SIZE RFC822.HEADER)'
[imapx:A] I/O: '* 4 FETCH (UID 49 RFC822.SIZE 1777 RFC822.HEADER {1769}
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)
A00018 OK Completed (0.000
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