Re: [Evolution] Problem merging records in address books
- From: Ben Roberts <ben roberts geek nz>
- To: evolution-list gnome org
- Subject: Re: [Evolution] Problem merging records in address books
- Date: Tue, 29 Sep 2009 22:42:05 -0400
Hi Milan,
On Tue, 2009-09-29 at 11:34 +0200, Milan Crha wrote:
On Mon, 2009-09-28 at 19:07 -0400, Ben Roberts wrote:
- Is this a known problem, and if so, is there a known fix?
- Has it been fixed in the 2.28 release?
- If it has not been fixed, I presume it's worth filing a bug report?
Hi,
The best if you can attach also some test data for a reproducer, as what
you described sounds like data dependent. Also, if you can attach a
backtrace of the running/frozen evolution/evolution-data-server, then
even better, as there will be shown what the processes are doing (note
the backtrace is unusable without debug info packages installed).
Please do not forget to send here a link to your bug, for a reference.
Ok, I've done all that as you requested. Here's the link to the bug:
https://bugzilla.gnome.org/show_bug.cgi?id=596800
Hopefully that'll be enough for a programmer to go on with.
Interestingly enough, I found out that the problem is only one way: if I
merge the record containing no email addresses into the record which
already has some, the crash does not occur. But, while that gives me and
other users a workaround, the situation is clearly not ideal.
Anyway, thanks for the prompt response, and I'll keep an eye on the
Bugzilla.
Regards,
Ben
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