Re: [Evolution] Cannot empty trash

[Pete Biggs <pete biggs org uk>]

Lets try a little role-play.  You, the user, have subscribed to a
mailing list.  You complain in a sarcastic way about the developers. 

Dev: I sent a long post a couple of days ago about why it's almost
impossible to fix this issue and what the way forward is.
You: But you haven't fixed it have you.
Dev: No, because we need to do some fundamental work on Evo in order to
fix it.
You: But you haven't fixed it yet.
Dev: No, but there is a workaround that deals with the issue until we
can fundamentally rewrite the software.
You: But you haven't fixed it.
Dev: Err, no, it's not really fixable in the current threaded model.
You: So what are you going to do about it.
Dev: Err, we have a workaround until we can fix it.
You: That's not a workaround - it requires people to type something at a
command line - people don't do that these days 0 that's not a
workaround.
Dev: Sorry, we are working on it.
You: Developers never listen to us. Stupid developers.



On Wed, 2009-11-18 at 00:46 +1100, John Ross wrote:
> Let's try a little role-play... You, the developer, have created a GUI
> app that regularly corrupts its own index files. You have been told
> about the bug some time ago and done some research, now you have
> turned up to a meeting with your PM claiming to have fixed it.
>
> PM: "OK what's the fix?
> Developer: "The user has to open a terminal and delete all these files
> called ~.xyzblahblah* every time it happens"
> PM: "You're not listening. That's a workaround, not a fix. You can't
> ask GUI users to run around rm'ing things! So when will you have it
> fixed?
> Developer: "But it is fixed."
> PM: "You're still not listening! What agency are you from?"
> Developer: "But... it's easy - all they need to do is..."
> PM: "Look, the files called ~.xyzblahblah* don't even exist in the
> current version, so you don't even have a workaround, let alone a fix.
> What agency?"
> Developer: "But..."
> PM: "FRIDAY, 5pm, no workarounds - a FIX!"
>
> John
>
> On Mon, 2009-11-16 at 10:25 +0000, Pete Biggs wrote: 
> > On Sat, 2009-11-14 at 10:36 -0600, Clarke wrote:
> > > I keep trying to empty my trash folder, and the option to delete
> > > individual mails is greyed out.  I get an error that says, "Error
> > > while expunging folder."  "Summary and folder mismatch, even after a
> > > sync."  I have seen a lot of webpages that reference this error, but
> > > none that provide a straight answer of how to finish.  They point to a
> > > bunch of files that I can't fine (beginning with a tilde).
> >
> > A tilde in a path just means your home directory - it's standard Unix
> > shell notation.  So ~/.evolution means the directory .evolution in your
> > home directory - if you do 'cd ~/.evolution' it will take you to the
> > correct place.
> >
> > The definitive answer to your query is in the Evolution FAQ,
> > specifically at 
> >
> >   
> > http://www.go-evolution.org/FAQ#Why_do_I_get_an_error_.22Summary_and_folder_mismatch.2C_even_after_a_sync.22.3F
> >
> > (Can we not put the location of the FAQ in the mailing list sig - it
> > seems that at the moment many of the questions here can be answered by
> > looking in the FAQ)
> >
> > >   How do I find these files, and if deleting them is not the answer,
> > > does anyone know of how to remedy this? 
> >
> > Depends on what the problem is.  If deleting the index files doesn't
> > work, then run Evo with debugging turned on and post the relevant bits
> > here, someone will probably be able to tell you what the issue is.
> >
> > P.
> >
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