Re: [Evolution] Re: particular mail crashing Evo (was: Re: Evolution not working - can't find a solution!)

[Des Dougan <des DouganConsulting com>]

On Mon, 2006-06-05 at 02:25 +0200, guenther wrote:
> On Sun, 2006-06-04 at 17:14 -0700, Des Dougan wrote:
> > On Mon, 2006-06-05 at 01:58 +0200, guenther wrote:
> > > On Thu, 2006-06-01 at 23:13 -0700, Des Dougan wrote:
> > >
> > > > I just got a crash because of a mail. I don't use the preview pane, and
> > > > successfully viewed it in IMP. The attachment is a JPEG, about 400k in
> > > > size. I'm on 2.6.0, as you can see, installed from one of the SuSE 10.0
> > > > apt repositories. This is the first time I've had such a crash; however
> > > > 2.6.0 is new to SuSE - I only installed it a week or so ago. No further
> > > > updates are available yet.
> > > >
> > > > I can forward the message if it would help debug this. Just let me
> > > > know...
> > >
> > > Now this is interesting. I got a mail on my todo list I got recently,
> > > with a 294 kByte TIFF attachment (entire mail 400 kByte due to base64
> > > encoding of the attachment).
> > >
> > > Des, I sure would be interested in that mail. Please send it off-list
> > > with the mail either attached or (preferably) the raw saved mail
> > > attached in an archive. Well, you may just as well open a new bug in
> > > bugzilla and attach the raw mail to it. A stacktrace would be useful,
> > > too. If you prefer, I can do this for you and gather a stacktrace with
> > > debugging symbols.
> >
> > Guenther,
> >
> > When you say "raw saved mail", am I right in thinking you mean via
> > "File, Save Message"? 
>
> Yes, that one. :)
>
>
> > I'd be happy to send it to you.
>
> Good. Though you may consider the bugzilla option for another half
> second. ;)  A pretty likely follow up question by me would be anyway, if
> I may stick that mail into bugzilla, after having a close look at the
> mail myself and gathering the stacktrace.

Oh , I considered it for at least half a second ;>)

Yes, you can put it into bugzilla, although I'd prefer if the sender was
blanked out.

Des


> > > Since you explicitly mentioned you do not use the (pre)view pane [1],
> > > that particular mail crashed Evo for you on opening and displaying the
> > > mail only, right?
> >
> > Yes, that's correct.
>
> ok
>
> > > [1] I hate to call it pre-view, cause it is not. There is nothing being
> > >     *pre* viewed. That embedded pane displays the exact same data, as
> > >     opening a dedicated mail window does.
> > >     FWIW, due to this, it does not matter if one is using the (pre)view
> > >     pane or not, if the crash happens on viewing the mails contents.
>
> ...guenther
-- 

Des Dougan, Principal
Dougan Consulting Group

Ph: 604-980-2848       Email: des at DouganConsulting dot com     

        www.DouganConsulting.com

Design - Implementation - Support