Re: [Evolution] CRM?

[Jeffrey Stedfast <fejj ximian com>]

what's a CRM?

Jeff

On Mon, 2003-11-10 at 09:42, Ian Duff wrote:
> I'm trying to migrate to Linux (RH9) from Windoze/Outhouse, and have
> been mostly successful, with one exception. Outhouse has the ability to
> coordinate calendar, task and contacts, as well as capture activities
> specific to a contact in that contact's record. These two things
> allow(ed!) me to use Outhouse as a CRM platform, without going to the
> hassle of using both a PIM, like Outhouse, and a CRM like Act! or
> Goldmine.
>
> I'm trying to figure out how I can do the same thing in Evolution, or if
> I can't, is there anther PIM/CRM platform that I can use on my RH9
> laptop that would allow me to do so?
>
> Specifically what I'd like to do is relate discrete activities, like
> calendar events, tasks, or emails, to a contact, within their contact
> record. This will do two things for me. It will allow me to sound
> somewhat intelligent when they phone me, and I can see what our
> interaction history has been. In addition, it will allow me to create
> ticklers (like either calendar or task events) from within their contact
> record.
>
> TIA,
> -Ian Duff.
>
>
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-- 
Jeffrey Stedfast
Evolution Hacker - Ximian, Inc.
fejj ximian com  - www.ximian.com