[Evolution] CRM?
- From: Ian Duff <iduff rcn com>
- To: evolution lists ximian com
- Cc: Ian Duff <iduff rcn com>
- Subject: [Evolution] CRM?
- Date: Mon, 10 Nov 2003 09:42:27 -0500
I'm trying to migrate to Linux (RH9) from Windoze/Outhouse, and have
been mostly successful, with one exception. Outhouse has the ability to
coordinate calendar, task and contacts, as well as capture activities
specific to a contact in that contact's record. These two things
allow(ed!) me to use Outhouse as a CRM platform, without going to the
hassle of using both a PIM, like Outhouse, and a CRM like Act! or
Goldmine.
I'm trying to figure out how I can do the same thing in Evolution, or if
I can't, is there anther PIM/CRM platform that I can use on my RH9
laptop that would allow me to do so?
Specifically what I'd like to do is relate discrete activities, like
calendar events, tasks, or emails, to a contact, within their contact
record. This will do two things for me. It will allow me to sound
somewhat intelligent when they phone me, and I can see what our
interaction history has been. In addition, it will allow me to create
ticklers (like either calendar or task events) from within their contact
record.
TIA,
-Ian Duff.
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