Re: [Evolution] Still having trouble sending via evolution (after mozilla install)

[Not Zed <notzed ximian com>]

On Fri, 2002-06-21 at 23:07, Mike Gifford wrote:
> Hello Not, 
>
> On Thu, 2002-06-20 at 10:37, Not Zed wrote: 
> > On Thu, 2002-06-20 at 22:26, Mike Gifford wrote:
> > > I'm still having a heck of a lot of trouble sending mail with evolution.. 
> > > I've added the mozilla path:
> > > /usr/lib/mozilla-1.0.0
> > > here:
> > > /etc/ld.so.conf
> > > I start it using:
> > > env LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:/usr/lib/mozilla-1.0.0 evolution
> > > When evolution stalls sending messages I
> > > killev
> > > oaf-slay
> > > to regain some control over it..
> > > It then sends one or two messages (perhaps more) and then just stops sending 
> > > them out again..
> > Does it leave any tasks running (little things down the button of the
> > screen)?  Any errors?
> Nothing much..  There are two boxes..  On the left it says 'SENDING
> "[WHATEVER MY MESSGE TITLE IS" (...)' and on the right it says 'Sending
> message (0% complete)' 

Ok, well a more useful log should be generated if you do this:

start evolution-mail in its own shell, setting CAMEL_VERBOSE_DEBUG=1 in
the environment.

e.g.
 CAMEL_VERBOSE_DEBUG=1 evolution-mail

Then run evolution as normal.

Here you'll get the direct conversation with the server, and not the tcp
headers and whatnot - its easier to read.

Second, if you have the task boxes still running, it means its either:
still busy, or deadlocked, or perhaps some combination thereof.  So a
useful thing is then to re-do it, and run evolution:

gdb evolution-mail
(gdb) r
 (and wait a while while it starts up)

Then when it gets into that state, go back to gdb and type ctrl-c and
then
(gdb) thread apply all bt

And send me the output of that.  Actually it would be better to create a
bug on bugzilla.ximian.com and assign it to notzed ximian com and attach
the info there.

> > > This mail problem is becoming very dangerous to my work..  I can't remember 
> > > half the time if I've sent a message or not as I'm never certain that it is 
> > > going to go..  I've also lost data multiple times as when I cancel the send 
> > > when it is stalled I can regain some but not all of the information at the time 
> > > that I pressed submit..
> > What do you mean by this?  The editor pops back up with missing
> > information??
> Usually after 5 or so minutes a message will bounce back up to the
> screen with an error if it hasn't been sent..  
>
> Error while 'Sending "RE: Proposal"': 
> DATA response error: message termination: Service not available, closing
> transmission channel: mail not sent 

That sounds like its more of a server issue :-/  but the logs and
backtrace should help to identify it - at worst evolution *should*
recover from this anyway and not lockup forever.

> However that isn't where the loss of data is occurring..  I'm loosing
> data as I have to exit from evolution (interrupting the send - as it
> just isn't going anywhere).  When I boot back up Evolution is smart
> enough to know that it hasn't sent the messages, but I'm not sure
> exactly where it pulls out the last saved version from..  It certainly
> isn't from when I press send (though it is pretty close to then)..  So I
> end up having to rewrite a paragraph a few times if I'm not so lucky.. 
> (keeps getting shorter each time).. 

Ahh ok, thats part of the auto-save code, which runs every minute or
something while you're editing, but it gets turned off as soon as you go
to send it, and obviuosly isn't saving the full message either.  Maybe
that should be looked at.

> > > this is a big drag..  I'm running Red Hat 7.2..  I've got the  latest snapshot 
> > > from evolution & mozilla..
> > If you continue to have problems and you need something to work, perhaps
> > using the local sendmail to deliver mail is a more reliable option (if
> > its not some remote secured smtp server at least).
> I've been trying that.. Took a bit between the exim list and the local
> Linux Group for me to figure out that my ISP is an 'evil' ISP that
> doesn't allow incoming our outgoing calls on port 25 (with the exception
> of their mail server)..  Looking at setting up a port over freeSwan to
> someone who has a better ISP.. 

Ugh.  Well actually you should be able to just setup a 'dumb' mail
server which just takes locally delivered mail (or via port 25), and
just always forwards it to another server.  The good thing about this is
that if you have a flakey network connection, or aren't always
connected, you can still send mail, and it will get queued and retried
as much as you want to tell it to, until it gets through - and any mail
server will alwys be better at doing this than evolution ever will. 
That should probably still be able to work in your case too.