Re: Bug Quality [was Re: [Evolution] Evolution 0.11.99 stability...]

["Ujwal S. Sathyam" <ujwal netbrowser com>]

Nothing taken personally, but...

I am a developer myself, so I do understand that stack traces are very important and useful. And I do know how to get one most of the time. However, in this case, my efforts to get a stack trace have been defeated. The reasons are:

1. I can't reproduce this every time. All developers, including myself, just hate this.
2. I am not certain which component is crashing, so what do I run gdb on? It is most likely the evolution-mail component, but I did not have a process number to attach to.
3. I guess I can start evolution and gdb from 2 terminals every time I use evolution, but that is cumbersome. But I guess I can do that.
4. Finally, since the crash is not always reproducable, I don't have the time to start evolution a hundred times to try to get it to crash. I just reported it in the hope that someone else might have experienced it too.

Ujwal

On 31 Jul 2001 14:16:04 -0400, Luis Villa wrote:
> You aren't the only one who has done this, Ujwal, so please don't take
> it too personally. 
> 
> A quick reminder, though: filing a bug that says 'evolution crashes'
> without a stack trace, or at the very, very least extremely explicit
> directions on how to duplicate the crash 100% of the time are next to
> useless. 
> 
> Some things that can help:
> 
> stack trace howto: http://www.ximian.com/apps/faq-debugging.html#AEN3815
> 
> bug writing quide: http://bugzilla.ximian.com/good-bugs.html
> 
> Thanks...
> Luis
> 
> On 31 Jul 2001 10:59:01 -0700, Ujwal S. Sathyam wrote:
> > Evolution from CVS (0.11.99) seems to have become quite a bit more
> > unstable. The mail component crashes very frequently the first time I
> > try open a mail after startup. The crash dialog is very generic saying
> > that the mail view died. There is no process number to get a backtrace.
> > 
> > This happens both on my home and work machines. My home machine has a
> > very recent evolution with a very recent gtkhtml. My office setup is a
> > little older.
> > 
> > I have logged a bug.
> > 
> > Ujwal
> > 
> > 
> -- 
> Luis Villa
> Ximian Bugmaster
> "Quality is an amazing bridge because it is universal in its language."
> Thomas Corcoran
> 
> 
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