Re: [Evolution] Advice



because it's slow, not clear what it is for and on by default (in Outlook 97). and bear in mind that the Outlook store (the PST) gets incredibly slower as it grows, so every single time you edited any office doc it added an entry to your journal folder and Outlook just mysteriously got slower and slower and slower the longer you used it. And any user who poked around after many months of using Office and actually opened the Journal folder got a nasty surprise: Outlook just hung (not being multithreaded) and looked crashed and that user was sure to never go near the Journal folder again.

Outlook 98 turned it off by default which helped immensely. But the implementation was still flawed: no one knew what it was for! we'd go talk to customers and reviewers and explain the concept of the journal (it records the work you've done -- it's great for people who bill clients on an hourly basis) and almost unanimously people said "wow! that would be SO cool!!!"  But the views on the folder were terrible so it was not at all obvious they were date-related and there was no way to generate reports based on the data in it.

The Journal got such a bad rap that if anyone even suggests improving it, Outlookers bust out in laughter. So it's one of the features in Outlook that will exist forever but will never be used or improved. And if any user ever thinks to turn it on, they'll be back to the '97 days of a mysteriously slowing mail client (since Outlook will have the PST forever).

Having said all that, I went to Comdex one year and talked to customers and there were some die-hard Journal fans all asking when it would become useful. So, there's desire for such a feature. ;)

Miguel de Icaza wrote:
why the Journal feature in Outlook is despised, etc.

Why is it despised? ;-)



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