Re: [Ekiga-list] Trying to debug ekiga

[Mariano Mara <mariano mara gmail com>]

Excerpts from Mariano Mara's message of Thu Apr 01 09:51:11 -0300 2010:
> Excerpts from Eugen Dedu's message of Thu Apr 01 06:03:22 -0300 2010:
> > Mariano Mara wrote:
> > > Excerpts from Eugen Dedu's message of Wed Mar 31 15:21:31 -0300 2010:
> > >> Mariano Mara wrote:
> > >>> Excerpts from Eugen Dedu's message of Wed Mar 31 06:23:30 -0300 2010:
> > >>>> Mariano Mara wrote:
> > >>>>> Hi all,
> > >>>>>  I'm using Ekiga in Ubuntu 9.10. The version is 3.2.6 (installed from
> > >>>>>  ppa) and I use it with my company Asterisk PBX.
> > >>>>>  The problem I have is that although I can connect to the PBX, when
> > >>>>>  somebody call me (the popup informing me about the call appears without
> > >>>>>  problem), as soon as I try to accept the call, the whole ekiga totally
> > >>>>>  freezes and I have to kill it (the call always ends in the voicemail).
> > >>>>>  As per the instructions I read in the wiki, I installed ekiga-dbg to
> > >>>>>  see if I can get a meaningful message about the error so I run 
> > >>>>>  $strace -osalida.txt ekiga
> > >>>> It's not strace which needs to be run, but gdb, as shown in the wiki
> > >>>> (please also execute with -d 4 in the same time).  Afterwards, attach
> > >>>> the whole output.
> > >>>>
> > >>>>>  and reproduce the error. I get a log file with more than 62300 lines in
> > >>>>>  it. How can I know if something useful is in it? Should I attach the
> > >>>>>  whole file to the bug system?
> > >>>  
> > >>>     Ok, thanks for your feedback. I think I get it right this time. 
> > >>>     Here's the link to the full log of gdb: http://freebsd-gnome.pastebin.com/0NETT2R8
> > >>>
> > >>>     Although this time, when I try to reproduce, I can answer the call but
> > >>>     ekiga freezes when I hangup on the ekiga side (In my cellphone I can
> > >>>     still heard the noises coming from the ekiga side, just like I didn't hang),
> > >>>     hope this log contains enough information for you to help me out.
> > >> This is a bug involving alsa
> > >> (https://bugzilla.gnome.org/show_bug.cgi?id=593064) or pulse.
> > >>
> > >> I do not know what to do, maybe trying without pulse.
> > >>
> > >> http://mail.gnome.org/archives/ekiga-list/2010-March/msg00006.html might
> > >> help too.
> > >>
> > > 
> > > Thank you very much for your advice. I changed the default options in
> > > "audio devices" to HDA Intel (PTLIB/Alsa) in my Dell and it's now working.
> > > The funny thing is that the default option is "Default (PTLIB/Alsa)" so
> > > I thought they were the same and I didn't try with it when I first got
> > > this issue.
> > > Anyway, it's now working.
> > 
> > Well, I didn't think either.  Could you please make a few more tests
> > (trials) to really confirm that changing from Default to HDA Intel
> > solves the issue?
> > 
> For sure. Will ask my colleagues to help me with a few calls and let you
> guys know how it goes. If there is any extra detail I can provide
> (software or hardware versions) so folks in Ubuntu or with similar
> configurations like me can save time with this little bug, please let me
> know (since I'm not really into the sound software stuff).
> 
> Mariano

Ok, I did a few calls (I even talked to my aunt) and I got a few calls
and it seems to be working great. The only issue I have is that I cannot
exit cleanly (is the word correct?) the application: ^Q closes the
application but I can still see Ekiga's icon in my indicator applet. If
I check processes I see it's still running so I have to kill it
manually. Of course this is no stopper since I have ekiga open at all
times but nevertheless I mention it.

Mariano