Re: [Ekiga-list] Trying to debug ekiga

[Eugen Dedu <Eugen Dedu pu-pm univ-fcomte fr>]

Mariano Mara wrote:
> Excerpts from Eugen Dedu's message of Wed Mar 31 15:21:31 -0300 2010:
>> Mariano Mara wrote:
>>> Excerpts from Eugen Dedu's message of Wed Mar 31 06:23:30 -0300 2010:
>>>> Mariano Mara wrote:
>>>>> Hi all,
>>>>>  I'm using Ekiga in Ubuntu 9.10. The version is 3.2.6 (installed from
>>>>>  ppa) and I use it with my company Asterisk PBX.
>>>>>  The problem I have is that although I can connect to the PBX, when
>>>>>  somebody call me (the popup informing me about the call appears without
>>>>>  problem), as soon as I try to accept the call, the whole ekiga totally
>>>>>  freezes and I have to kill it (the call always ends in the voicemail).
>>>>>  As per the instructions I read in the wiki, I installed ekiga-dbg to
>>>>>  see if I can get a meaningful message about the error so I run 
>>>>>  $strace -osalida.txt ekiga
>>>> It's not strace which needs to be run, but gdb, as shown in the wiki
>>>> (please also execute with -d 4 in the same time).  Afterwards, attach
>>>> the whole output.
>>>>
>>>>>  and reproduce the error. I get a log file with more than 62300 lines in
>>>>>  it. How can I know if something useful is in it? Should I attach the
>>>>>  whole file to the bug system?
>>>  
>>>     Ok, thanks for your feedback. I think I get it right this time. 
>>>     Here's the link to the full log of gdb: http://freebsd-gnome.pastebin.com/0NETT2R8
>>>
>>>     Although this time, when I try to reproduce, I can answer the call but
>>>     ekiga freezes when I hangup on the ekiga side (In my cellphone I can
>>>     still heard the noises coming from the ekiga side, just like I didn't hang),
>>>     hope this log contains enough information for you to help me out.
>> This is a bug involving alsa
>> (https://bugzilla.gnome.org/show_bug.cgi?id=593064) or pulse.
>>
>> I do not know what to do, maybe trying without pulse.
>>
>> http://mail.gnome.org/archives/ekiga-list/2010-March/msg00006.html might
>> help too.
>>
> 
> Thank you very much for your advice. I changed the default options in
> "audio devices" to HDA Intel (PTLIB/Alsa) in my Dell and it's now working.
> The funny thing is that the default option is "Default (PTLIB/Alsa)" so
> I thought they were the same and I didn't try with it when I first got
> this issue.
> Anyway, it's now working.

Well, I didn't think either.  Could you please make a few more tests
(trials) to really confirm that changing from Default to HDA Intel
solves the issue?

-- 
Eugen