Re: I believe we should reconsider our sys-tray removal

On Sat, Mar 23, 2019 at 7:07 PM Britt Yazel <bwyazel gnome org> wrote:
I want to re-poen an old argument now that we have seen the effects of
removing the sys-tray/app-indicator tray for well over a year. In short, the
users are not happy.

*Some* users. Please refrain from making such dubious claims when
there is no data to support it. Even “most people I talk to” is
unreliable, as for every person that complains about it there are 9.7
users who don’t.

I am a user and I am happy about the change.

I believe our goals of putting pressure on application
developers to ditch the antiquated app-indicator model fell mostly on deaf
ears, and not having the sys-tray icons is mostly a nuisance for people, and
big pain point for many.

None of the apps I use seem to have a problem with the lack of
systray, and it’s clear that 15 years ago some of them would have had
an icon there (e.g. Music, Fractal). This has had a positive impact on
my daily experience and I am thankful for GNOME to be behind this

Our users (myself included) and our software partners (Ubuntu, System76,
Purism) have reverted to using extensions to return this behavior.

Again, *some* users. Count me as one of those who don’t.

we have forced our users to fragment themselves between many solutions,

I don’t feel forced.

An example of this biting us in the arse is that with 3.32
TopIcons is causing the CPU usage to run through the roof, and people are
blaming the Shell for the CPU usage, not the extension, leaving our users
with a bad taste in their mouths.

That is indeed an issue, I acknowledge this. It doesn’t mean the
premise of this email is correct.

So to sum up, most users who I talk to on social media and in person are
using many different 3rd party solutions for sys-tray icons, and this
fragmented approach is hurting our image, annoying our users, and is
fragmenting our user experience to the point of actual detriment. I think we
need to re-evaluate a solution for 3.34, and that this should be a focus this
cycle. I believe that there is an elegant solution to handling sys-tray icons
without sacrificing our core goals, one idea being to incorporate it into the
Dash. However, I don't think we should go forward into 3.34+ without a 1st
party solutions in place for how to treat sys-tray icons, because (sadly)
they're not going anywhere.

Please consider how unnecessarily pushy this sounds.

Alexandre Franke
GNOME Hacker

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