Re: GNOME user survey 2011

On Mon, Aug 1, 2011 at 14:33, Felipe Contreras
<felipe contreras gmail com> wrote:
> On Mon, Aug 1, 2011 at 4:24 PM, Shaun McCance <shaunm gnome org> wrote:
>> On Mon, 2011-08-01 at 12:21 +0300, Felipe Contreras wrote:
>>> But what if you get:
>>> 2% users answered 'Too many options'
>>> 10% users answered 'just enough'
>>> 88% users answered 'few options'
>>> I repeat, the worst that could happen is that the results of the
>>> question don't provide any value, so you wasted one question... big
>>> deal. You remove it in the next one.
>> That is still not useful information. Developers aren't going
>> to add options for the sake of adding options. "Users want
>> more options? I guess I better hunt through my program to see
>> what I can make configurable." That's absurd.
>> We need to know what users want to change, and (importantly)
>> why they want to change it. Aggregate statistics on this, even
>> if accurate and significant, are not actionable.
> Oh, so you agree that a lot of options are missing? Good, so what are
> you doing to identify those options? Do the majority of GNOME
> developers agree that there are too few options?

I don't see this in his email, try to read again what you quoted.
He agrees that some things may be missing for some users.
You transform this into "a lot of options are missing". This is not
what he says.

> The purpose of this survey is not to identify those options, you need
> other tools for that. Anyway, if GNOME developers agree that there are
> too few options, this question doesn't hurt, and if they don't, this
> might help to convince them.

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