Re: [BuildStream] Gitlab Proposal: new label: 'paper-cuts'

[Laurence Urhegyi <Laurence Urhegyi codethink co uk>]

Hi again and apologies for my late response here.

On 08/08/18 17:46, Agustín Benito Bethencourt wrote:
> The main problem are not the labels that are not being used. The real problem are the ones that only a subset 
> of people end up using consistently, every time.
>
> The boards are only useful if everybody is strict in the usage of labels. Otherwise additional management 
> effort is required. We agreed that my proposal was manageable with our available time because we could afford 
> managing the labels when the engineers don't. With this dynamic, we will not be able to keep the boards 
> healthy. So the WIP visibility will suffer. The whole idea of using the ticketing system in a more intensive 
> way falls apart.
>
> So let me be clear about my ground position: I am convinced we have way more than we need, that the current 
> trend is harmful because we are adding hidden costs, and that ignoring them on behalf of convenience is 
> nothing but demonstrating we have learnt very little from previous experiences.  I will stop fighting against 
> this dynamic, so feel free to propose and add all the labels that might be needed.
>
> I have set up corporate tools, like ticketing systems, I have been responsible for them, for their costs, for 
> migrating them, for their failures, the complains.... I will do my best to keep the boards healthy. When I 
> cannot, I will say so, I will take a step back and somebody else will have to assume my responsibility. And 
> no, I am not upset nor frustrated. I am simply making clear that I am erasing the line. Being the Grumpy 
> Grandpa is not in my nature.
>
> Every measure that, in order to work well, requires a proportional amount of management effort, will fail in 
> any engineering environments.

OK, I see your reasoning and understand :)

I think instead we can just write 'paper cuts' in the description of the gitlab 
issues and then use the search feature to find those tickets.

Thanks,
Laurence