Re: [Banshee-List] Old Unconfirmed Bug Reports.

[yay101 <yay101 gmail com>]

Hey Gabriel, how do i apply for the ability to close bugs as currently
i don't see it as an option and bug 635941 is ready for closing as a
fix was applied.

On Wed, Apr 27, 2011 at 7:26 AM, Gabriel Burt [via Banshee Media
Player] <[hidden email]> wrote:

> Hi Dave,
>
> Glad to hear you want to contribute in new ways.
>
> On Mon, Apr 25, 2011 at 3:50 AM, yay101 <[hidden email]> wrote:
>> Hey everyone i was looking to start being more involved in the community
>> than
>> just posting bug reports and helping on forums etc and decided to take a
>> look at the bug lists on the gnome site for banshee.
>>
>> Here comes the shock and horror, hundreds if not thousands of unclosed bug
>> reports based on archaic versions of banshee and no comments hinting
>> otherwise. So my question is, whats the best way to go about dealing with
>> this problem and how can i help?
>
> We have 1288 bugs open right now, 432 of which are enhancement
> requests - so 856 actual bugs.  Have you read
> <<a href="">?
>
> If you can't reproduce a bug, then you can mark it as NEEDINFO and ask
> if the user can test with the version you tested with.  If we don't
> hear back from them within a month or three, we can close the bug.  If
> it's impossible to try to reproduce a bug, and they're not using the
> latest stable (2.0) then you can ask them to upgrade and try again.
>
> Some bugs will be against code we don't use/support any more.  For
> example, iPod bugs filed against our legacy iPod support (ipod-sharp)
> -- eg any iPod bugs before about Banshee 1.7.4 -- can probably be
> closed as OBSOLETE.
>
> Let me know if you have further questions.  Good luck!
>
> Gabriel
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