Re: [Banshee-List] Old Unconfirmed Bug Reports.

["gnomeuser gmail com" <gnomeuser gmail com>]

2011/4/27 yay101 <yay101 gmail com>

Hey Gabriel, how do i apply for the ability to close bugs as currently
i don't see it as an option and bug 635941 is ready for closing as a
fix was applied. 

You need to have developer status on Bugzilla to be able to close bugs you didn't file. Regardless, that specific bug looks to still be valid. While the msc mode is fixed in mpi the mtp issue likely remains, at least no retesting update is provided to indicate otherwise.

- David

 

On Wed, Apr 27, 2011 at 7:26 AM, Gabriel Burt [via Banshee Media
Player] <[hidden email]> wrote:

> Hi Dave,
>
> Glad to hear you want to contribute in new ways.
>

> On Mon, Apr 25, 2011 at 3:50 AM, yay101 <[hidden email]> wrote:
>> Hey everyone i was looking to start being more involved in the community
>> than
>> just posting bug reports and helping on forums etc and decided to take a
>> look at the bug lists on the gnome site for banshee.
>>
>> Here comes the shock and horror, hundreds if not thousands of unclosed bug
>> reports based on archaic versions of banshee and no comments hinting
>> otherwise. So my question is, whats the best way to go about dealing with
>> this problem and how can i help?
>
> We have 1288 bugs open right now, 432 of which are enhancement
> requests - so 856 actual bugs.  Have you read

> <<a href="" href="http://banshee.fm/contribute/help-with-bug-reports/&gt" target="_blank">http://banshee.fm/contribute/help-with-bug-reports/&gt; ">http://banshee.fm/contribute/help-with-bug-reports/> ?

>
> If you can't reproduce a bug, then you can mark it as NEEDINFO and ask
> if the user can test with the version you tested with.  If we don't
> hear back from them within a month or three, we can close the bug.  If
> it's impossible to try to reproduce a bug, and they're not using the
> latest stable (2.0) then you can ask them to upgrade and try again.
>
> Some bugs will be against code we don't use/support any more.  For
> example, iPod bugs filed against our legacy iPod support (ipod-sharp)
> -- eg any iPod bugs before about Banshee 1.7.4 -- can probably be
> closed as OBSOLETE.
>
> Let me know if you have further questions.  Good luck!
>
> Gabriel
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