Re: Feedback from the community



Dear all,

On 12/01/2010 10:31 PM, Allan Caeg wrote:
Hello,

We can do surveys. This is for feedback from the community in general anyway. We just have to limit the survey questions to what can be accurately answered in this type of research method.

What do we intend to find out in the first place? Perhaps, this can be the persona creation tool. Maybe, we can continue http://live.gnome.org/GnomeMarketing/SurveyUsers .
This survey page was created in 2005 and no content update since 2005, I have talked to some people from the marketing team via IRC, however, none of them heard about this survey so far. We can definitely use it as a reference but we are not continuing the project.

In fact I have started to draft the user survey at http://live.gnome.org/GnomeAsia/UserSurvey2010

So far there are around 30 questions drafted, we can draft more potential questions, especially we need to ask more open questions, and then we should screen and leave only those questions that are useful and important to reach our objectives in the survey. We shouldn't have too many questions.

The schedule for this project is:

1) Questions to be drafted until end of December 2010
2) Publish / promote the questionnaires in early Jan 2011
3) Results to be announced in mid Feb 2011

Do you know people from the marketing team who we can work with? It's nice if we can collaborate with them.
I have talked to some marketing people via IRC, but seems it's better if we can lead the project and kick started it first.  I planned to involve the marketing team and ask for their feedbacks next week as I need more time to think about the objectives, questions and especially how the answers would be useful to reach our objectives.

As this user survey will involve a lot of participants, and it's a large scale GNOME survey, all questions need to be thought very carefully.  What I am afraid of is that we spent a lot of time and people's effort to do the survey and at the end it's useless as the GNOME project cannot benefit from it or we don't make use of those answers.

If our main objective is that the feedbacks (from the participants) will be used in Design, Features Improvement and Marketing purpose.  I would suggest to involve both the marketing and design teams.

I would also like to ask the marketing team if we want to add questions to ask for feedback about the gnome website, or other things that it can help marketing GNOME. Will send email to these two mailing list next week.

We may want to involve other teams as well. Let's discuss and think more about getting this survey done  :)

Pockey


On Mon, Nov 22, 2010 at 10:09 AM, Pockey Lam <pockeylam gnome org> wrote:
Thanks Brian for your comment!

Hi Allan,

What's your thoughts :)

Pockey


On 11/20/2010 12:49 AM, Brian Cameron wrote:

Pockey:

I think a survey is the best way to go.  Though it should contain some
"fill in the blank" questions so that people can suggest things that
they think are issues which we might not have identified.

Brian

Regarding our project "Feedback from the community".

Without questionnaires or a survey or guidelines, I found it quite
difficult to gather feedbacks from the community as they don't have
anything to follow or follow up. Maybe that's why we still haven't had
feedback yet. (at least I don't receive much feedback from the
communities so far and chased them quite a few times already) If you
have any update on the feedback, please let us know.

As mentioned earlier, I went to the marketing task page and found this
User Survey task http://live.gnome.org/GnomeMarketing/SurveyUsers . I
know we have discussed that maybe survey is not a good idea to gather
feedback, "personas", observations or group discussion are better choice.

Should we consider to create a questionnaires style of survey (with more
open questions) first and then we can always host some group discussion
during any FOSS or GNOME events. i.e. let's do both :)

Let's discuss here!

- Pockey



_______________________________________________
asia-summit-list mailing list
asia-summit-list gnome org
http://mail.gnome.org/mailman/listinfo/asia-summit-list






--
Regards,
Allan
User Experience Designer and Advocate
http://www.google.com/profiles/allancaeg#about
+63 918 948 2520




[Date Prev][Date Next]   [Thread Prev][Thread Next]   [Thread Index] [Date Index] [Author Index]