Re: Feedback from the community

[Allan Caeg <allancaeg ubuntu com>]

Hello,

We can do surveys. This is for feedback from the community in general anyway. We just have to limit the survey questions to what can be accurately answered in this type of research method.

What do we intend to find out in the first place? Perhaps, this can be the persona creation tool. Maybe, we can continue http://live.gnome.org/GnomeMarketing/SurveyUsers . Do you know people from the marketing team who we can work with? It's nice if we can collaborate with them. 

On Mon, Nov 22, 2010 at 10:09 AM, Pockey Lam <pockeylam gnome org> wrote:

Thanks Brian for your comment!

Hi Allan,

What's your thoughts :)

Pockey

On 11/20/2010 12:49 AM, Brian Cameron wrote:

Pockey:

I think a survey is the best way to go.  Though it should contain some
"fill in the blank" questions so that people can suggest things that
they think are issues which we might not have identified.

Brian

Regarding our project "Feedback from the community".

Without questionnaires or a survey or guidelines, I found it quite
difficult to gather feedbacks from the community as they don't have
anything to follow or follow up. Maybe that's why we still haven't had
feedback yet. (at least I don't receive much feedback from the
communities so far and chased them quite a few times already) If you
have any update on the feedback, please let us know.

As mentioned earlier, I went to the marketing task page and found this
User Survey task http://live.gnome.org/GnomeMarketing/SurveyUsers . I
know we have discussed that maybe survey is not a good idea to gather
feedback, "personas", observations or group discussion are better choice.

Should we consider to create a questionnaires style of survey (with more
open questions) first and then we can always host some group discussion
during any FOSS or GNOME events. i.e. let's do both :)

Let's discuss here!

- Pockey



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Regards,
Allan

User Experience Designer and Advocate
http://www.google.com/profiles/allancaeg#about
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