Re: [Rhythmbox-devel] Problem downloading

[Sean McNamara <smcnam gmail com>]

Hi,

Ubuntu Music Store is a third-party plugin supported by Canonical. To
get support for UMS, contact Canonical. Upstream Rhythmbox does not
provide support for plugins not in the Rhythmbox repository.

You can try the #ubuntu IRC channel, or contact Canonical directly.
Since this is a billing matter, there is very little that community
members (non-Canonical Employees) can do for you.

Sean

On Mon, Feb 21, 2011 at 5:48 PM, Colin Stuart <cdstuart sympatico ca> wrote:
> I tried using rhythmbox to download a tune from ubuntu music store.  All was
> well until I tried to actually download and got the
> message to connect to internet and reload.  I am connected to the internet -
> I even disconnected and reconnected
> but still get the same message and no download.  Meanwhile I have a receipt
> from paypal that the music is
> paid for.  Not a big deal but I do feel a bit cheated.   Help
> Am using Ubuntu 10.04 LTS
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