Re: Sierra Wireless MC8355 - Gobi 3000 with AT&T
- From: Kenneth Berland <ken hero com>
- To: Dan Williams <dcbw redhat com>
- Cc: networkmanager-list gnome org
- Subject: Re: Sierra Wireless MC8355 - Gobi 3000 with AT&T
- Date: Wed, 2 Oct 2013 10:37:28 -0700 (PDT)
Dan,
Good to know. I had suspected as much, but was unable to confirm with
AT&T telephone support. I will visit the store (shudder) and see if they
can make it work in another device.
-KB
On Wed, 2 Oct 2013, Dan Williams wrote:
On Wed, 2013-10-02 at 08:05 -0700, Kenneth Berland wrote:
List,
Trying to get a Sierra Wireless MC8355 - Gobi 3000 working on the AT&T
network here in the Bay Area. It works on T-Mobile (see my earlier post
to this list).
NM moves along well until it errors-out with these lines (I think):
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> error: couldn't start network: QMI protocol error (14):
'CallFailed'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> verbose call end reason (6,33): [3gpp]
option-unsubscribed
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> error: couldn't get current settings: QMI protocol error
(15): 'OutOfCall'
Is anyone running on AT&T who can share their configs?
Unsubscribed may mean your SIM has not been activated with AT&T or has
been *de*activated due to lack of use or something like that. Does it
work in other devices, or in a phone?
Dan
Here is what I think the relevant sysinfo might be, and below that are my
full logs for the time of the failure.
TIA,
Ken
ken ken-x230: ~$ grep ModemManager /var/log/syslog* | grep starting | tail -1
/var/log/syslog.1:Oct 1 17:31:14 ken-x230 ModemManager[15881]: <info> ModemManager (version 0.7.990)
starting...
ken ken-x230: ~$ NetworkManager --version
0.9.9.0
ken ken-x230: ~$ mmcli -L
Found 1 modems:
/org/freedesktop/ModemManager1/Modem/4 [Sierra Wireless Inc] Sierra Wireless MC8355 - Gobi 3000(TM)
Module
ken ken-x230: ~$ mmcli -m 4
/org/freedesktop/ModemManager1/Modem/4 (device id '48e19cdd7c73e6030ba12406b9c0bd7cc283d929')
-------------------------
Hardware | manufacturer: 'Sierra Wireless Inc'
| model: 'Sierra Wireless MC8355 - Gobi 3000(TM) Module'
| revision: 'D3200-STSUGN-1580 1 [Jul 08 2011 18:00:00]'
| capabilities: 'gsm-umts'
| current: 'gsm-umts'
| equipment id: '35x569x423x602x'
-------------------------
System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4'
| drivers: 'qcserial, qmi_wwan'
| plugin: 'Gobi'
| primary port: 'cdc-wdm0'
-------------------------
Numbers | own : '1xxx693x3xx'
-------------------------
Status | lock: 'sim-pin2'
| unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 (10)'
| state: 'registered'
| access tech: 'umts'
| signal quality: '92' (cached)
-------------------------
Modes | supported: '2g, 3g'
| allowed: '2g, 3g'
| preferred: 'none'
-------------------------
Bands | supported: 'cdma-bc15-aws, dcs, egsm, pcs, g850, u2100, u1900, u800, u850, u900'
| current: 'cdma-bc15-aws, dcs, egsm, pcs, g850, u2100, u1900, u800, u850, u900'
-------------------------
3GPP | imei: '35xx6x04x34x02x'
| enabled locks: 'none'
| operator id: '310410'
| operator name: 'AT&T'
| registration: 'home'
-------------------------
SIM | path: '/org/freedesktop/ModemManager1/SIM/4'
Oct 2 07:35:33 ken-x230 ModemManager[1811]: <info> Modem enabling...
Oct 2 07:35:33 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(disabled -> enabling)
Oct 2 07:35:33 ken-x230 ModemManager[1811]: <info> (ttyUSB1) opening serial port...
Oct 2 07:35:33 ken-x230 ModemManager[1811]: <warn> (ttyUSB1): port attributes not fully set
Oct 2 07:35:33 ken-x230 ModemManager[1811]: <info> (ttyUSB0) opening serial port...
Oct 2 07:35:33 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' -->
'enabling' (reason: user-requested)
Oct 2 07:35:34 ken-x230 ModemManager[1811]: <info> Falling back to previous state 'disabled'
Oct 2 07:35:34 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(enabling -> disabled)
Oct 2 07:35:34 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' -->
'disabled' (reason: unknown)
Oct 2 07:35:34 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to enable modem:
GDBus.Error:org.freedesktop.libqmi.Error.Protocol.InformationUnavailable: Couldn't get serving system: QMI protocol
error (74): 'InformationUnavailable'
Oct 2 07:35:37 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: signal
quality updated (91)
Oct 2 07:35:37 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: access
technology changed (unknown -> umts)
Oct 2 07:35:46 ken-x230 ModemManager[1811]: <info> Modem enabling...
Oct 2 07:35:46 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(disabled -> enabling)
Oct 2 07:35:46 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' -->
'enabling' (reason: user-requested)
Oct 2 07:35:46 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (unknown -> registering)
Oct 2 07:35:46 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (registering -> home)
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Modem fully enabled...
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(enabling -> registered)
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' -->
'registered' (reason: user-requested)
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> WWAN now enabled by management service
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected ->
prepare (reason 'none') [30 40 0]
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
scheduled...
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: signal
quality updated (91)
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
started...
Oct 2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
complete.
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Simple connect started...
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Simple connect state (4/10): Wait to get fully enabled
Oct 2 07:35:47 ken-x230 ModemManager[1811]: <info> Simple connect state (5/10): Allowed mode
Oct 2 07:35:49 ken-x230 ModemManager[1811]: <info> Simple connect state (6/10): Bands
Oct 2 07:35:49 ken-x230 ModemManager[1811]: <info> Simple connect state (7/10): Register
Oct 2 07:35:49 ken-x230 ModemManager[1811]: <info> Simple connect state (8/10): Bearer
Oct 2 07:35:49 ken-x230 ModemManager[1811]: <info> Simple connect state (9/10): Connect
Oct 2 07:35:49 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(registered -> connecting)
Oct 2 07:35:49 ken-x230 ModemManager[1811]: [/dev/cdc-wdm0] Allocating new client ID...
Oct 2 07:35:49 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' -->
'connecting' (reason: user-requested)
Oct 2 07:35:49 ken-x230 ModemManager[1811]: [/dev/cdc-wdm0] Registered 'wds' (version 1.8) client with ID '1'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> error: couldn't start network: QMI protocol error (14):
'CallFailed'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> verbose call end reason (6,33): [3gpp]
option-unsubscribed
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> error: couldn't get current settings: QMI protocol error
(15): 'OutOfCall'
Oct 2 07:35:50 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(connecting -> registered)
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' -->
'registered' (reason: user-requested)
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to connect modem: QMI protocol error
(14): 'CallFailed'
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: prepare -> failed
(reason 'unknown') [40 120 1]
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <warn> Activation (cdc-wdm0) failed for connection 'att'
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: failed ->
disconnected (reason 'none') [120 30 0]
Oct 2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): deactivating device (reason 'none') [0]
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected ->
prepare (reason 'none') [30 40 0]
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
scheduled...
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
started...
Oct 2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
complete.
Oct 2 07:35:54 ken-x230 ModemManager[1811]: <info> Simple connect started...
Oct 2 07:35:54 ken-x230 ModemManager[1811]: <info> Simple connect state (4/10): Wait to get fully enabled
Oct 2 07:35:54 ken-x230 ModemManager[1811]: <info> Simple connect state (5/10): Allowed mode
Oct 2 07:35:56 ken-x230 ModemManager[1811]: <info> Simple connect state (6/10): Bands
Oct 2 07:35:56 ken-x230 ModemManager[1811]: <info> Simple connect state (7/10): Register
Oct 2 07:35:56 ken-x230 ModemManager[1811]: <info> Simple connect state (8/10): Bearer
Oct 2 07:35:56 ken-x230 ModemManager[1811]: <info> Simple connect state (9/10): Connect
Oct 2 07:35:56 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(registered -> connecting)
Oct 2 07:35:56 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' -->
'connecting' (reason: user-requested)
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> error: couldn't start network: QMI protocol error (14):
'CallFailed'
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> verbose call end reason (6,33): [3gpp]
option-unsubscribed
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> error: couldn't get current settings: QMI protocol error
(15): 'OutOfCall'
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(connecting -> registered)
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' -->
'registered' (reason: user-requested)
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to connect modem: QMI protocol error
(14): 'CallFailed'
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: prepare -> failed
(reason 'unknown') [40 120 1]
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <warn> Activation (cdc-wdm0) failed for connection 'att'
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: failed ->
disconnected (reason 'none') [120 30 0]
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): deactivating device (reason 'none') [0]
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> WWAN now disabled by management service
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem disabling...
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(registered -> disabling)
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: signal
quality updated (0)
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: access
technology changed (umts -> unknown)
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' -->
'disabling' (reason: user-requested)
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (home -> unknown)
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem fully disabled...
Oct 2 07:35:57 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(disabling -> disabled)
Oct 2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabling' -->
'disabled' (reason: user-requested)
Oct 2 07:35:59 ken-x230 anacron[22871]: Job `cron.daily' started
Oct 2 07:35:59 ken-x230 anacron[22968]: Updated timestamp for job `cron.daily' to 2013-10-02
Oct 2 07:35:59 ken-x230 cracklib: no dictionary update necessary.
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected ->
prepare (reason 'none') [30 40 0]
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
scheduled...
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
started...
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare)
complete.
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Simple connect started...
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Simple connect state (3/10): Enable
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem enabling...
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(disabled -> enabling)
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' -->
'enabling' (reason: user-requested)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (unknown -> registering)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (unknown -> searching)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <warn> Couldn't load Operator Code: 'Current operator MCC/MNC
is still unknown'
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <warn> Couldn't load Operator Name: 'Current operator
description is still unknown'
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (registering -> home)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (home -> searching)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem fully enabled...
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(enabling -> searching)
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Simple connect state (4/10): Wait to get fully enabled
Oct 2 07:36:01 ken-x230 ModemManager[1811]: <info> Simple connect state (5/10): Allowed mode
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' -->
'searching' (reason: user-requested)
Oct 2 07:36:01 ken-x230 NetworkManager[15840]: <info> WWAN now enabled by management service
Oct 2 07:36:03 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: signal
quality updated (92)
Oct 2 07:36:03 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: access
technology changed (unknown -> umts)
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Simple connect state (6/10): Bands
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Simple connect state (7/10): Register
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (searching -> registering)
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
location updated (MCC: '310', MNC: '410', Location area code: '0', Cell ID: '0')
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Simple connect state (8/10): Bearer
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Simple connect state (9/10): Connect
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(searching -> connecting)
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP
Registration state changed (registering -> home)
Oct 2 07:36:04 ken-x230 ModemManager[1811]: <info> Modem /org/freedesktop/ModemManager1/Modem/4: state changed
(connecting -> registered)
Oct 2 07:36:04 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'searching' -->
'connecting' (reason: user-requested)
Oct 2 07:36:04 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' -->
'registered' (reason: unknown)
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