Sierra Wireless MC8355 - Gobi 3000 with AT&T



List,

Trying to get a Sierra Wireless MC8355 - Gobi 3000 working on the AT&T network here in the Bay Area. It works on T-Mobile (see my earlier post to this list).

NM moves along well until it errors-out with these lines (I think):

Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  error: couldn't start network: QMI protocol error (14): 
'CallFailed'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  verbose call end reason (6,33): [3gpp] 
option-unsubscribed
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  error: couldn't get current settings: QMI protocol error 
(15): 'OutOfCall'

Is anyone running on AT&T who can share their configs?

Here is what I think the relevant sysinfo might be, and below that are my full logs for the time of the failure.

TIA,
Ken

ken ken-x230: ~$ grep ModemManager /var/log/syslog* | grep starting | tail -1
/var/log/syslog.1:Oct  1 17:31:14 ken-x230 ModemManager[15881]: <info>  ModemManager (version 0.7.990) 
starting...
ken ken-x230: ~$ NetworkManager --version
0.9.9.0
ken ken-x230: ~$ mmcli -L

Found 1 modems:
        /org/freedesktop/ModemManager1/Modem/4 [Sierra Wireless Inc] Sierra Wireless MC8355 - Gobi 3000(TM) 
Module

ken ken-x230: ~$ mmcli -m 4

/org/freedesktop/ModemManager1/Modem/4 (device id '48e19cdd7c73e6030ba12406b9c0bd7cc283d929')
  -------------------------
  Hardware |   manufacturer: 'Sierra Wireless Inc'
           |          model: 'Sierra Wireless MC8355 - Gobi 3000(TM) Module'
           |       revision: 'D3200-STSUGN-1580  1  [Jul 08 2011 18:00:00]'
           |   capabilities: 'gsm-umts'
           |        current: 'gsm-umts'
           |   equipment id: '35x569x423x602x'
  -------------------------
  System   |         device: '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4'
           |        drivers: 'qcserial, qmi_wwan'
           |         plugin: 'Gobi'
           |   primary port: 'cdc-wdm0'
  -------------------------
  Numbers  |           own : '1xxx693x3xx'
  -------------------------
  Status   |           lock: 'sim-pin2'
           | unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 (10)'
           |          state: 'registered'
           |    access tech: 'umts'
           | signal quality: '92' (cached)
  -------------------------
  Modes    |      supported: '2g, 3g'
           |        allowed: '2g, 3g'
           |      preferred: 'none'
  -------------------------
  Bands    |      supported: 'cdma-bc15-aws, dcs, egsm, pcs, g850, u2100, u1900, u800, u850, u900'
           |        current: 'cdma-bc15-aws, dcs, egsm, pcs, g850, u2100, u1900, u800, u850, u900'
  -------------------------
  3GPP     |           imei: '35xx6x04x34x02x'
           |  enabled locks: 'none'
           |    operator id: '310410'
           |  operator name: 'AT&T'
           |   registration: 'home'
  -------------------------
  SIM      |           path: '/org/freedesktop/ModemManager1/SIM/4'



Oct  2 07:35:33 ken-x230 ModemManager[1811]: <info>  Modem enabling...
Oct  2 07:35:33 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(disabled -> enabling)
Oct  2 07:35:33 ken-x230 ModemManager[1811]: <info>  (ttyUSB1) opening serial port...
Oct  2 07:35:33 ken-x230 ModemManager[1811]: <warn>  (ttyUSB1): port attributes not fully set
Oct  2 07:35:33 ken-x230 ModemManager[1811]: <info>  (ttyUSB0) opening serial port...
Oct  2 07:35:33 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' --> 
'enabling' (reason: user-requested)
Oct  2 07:35:34 ken-x230 ModemManager[1811]: <info>  Falling back to previous state 'disabled'
Oct  2 07:35:34 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(enabling -> disabled)
Oct  2 07:35:34 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' --> 
'disabled' (reason: unknown)
Oct  2 07:35:34 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to enable modem: 
GDBus.Error:org.freedesktop.libqmi.Error.Protocol.InformationUnavailable: Couldn't get serving system: QMI protocol 
error (74): 'InformationUnavailable'
Oct  2 07:35:37 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: signal 
quality updated (91)
Oct  2 07:35:37 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: access 
technology changed (unknown -> umts)
Oct  2 07:35:46 ken-x230 ModemManager[1811]: <info>  Modem enabling...
Oct  2 07:35:46 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(disabled -> enabling)
Oct  2 07:35:46 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' --> 
'enabling' (reason: user-requested)
Oct  2 07:35:46 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (unknown -> registering)
Oct  2 07:35:46 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (registering -> home)
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Modem fully enabled...
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(enabling -> registered)
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' --> 
'registered' (reason: user-requested)
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> WWAN now enabled by management service
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected -> 
prepare (reason 'none') [30 40 0]
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
scheduled...
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: signal 
quality updated (91)
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
started...
Oct  2 07:35:47 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
complete.
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Simple connect started...
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Simple connect state (4/10): Wait to get fully enabled
Oct  2 07:35:47 ken-x230 ModemManager[1811]: <info>  Simple connect state (5/10): Allowed mode
Oct  2 07:35:49 ken-x230 ModemManager[1811]: <info>  Simple connect state (6/10): Bands
Oct  2 07:35:49 ken-x230 ModemManager[1811]: <info>  Simple connect state (7/10): Register
Oct  2 07:35:49 ken-x230 ModemManager[1811]: <info>  Simple connect state (8/10): Bearer
Oct  2 07:35:49 ken-x230 ModemManager[1811]: <info>  Simple connect state (9/10): Connect
Oct  2 07:35:49 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(registered -> connecting)
Oct  2 07:35:49 ken-x230 ModemManager[1811]: [/dev/cdc-wdm0] Allocating new client ID...
Oct  2 07:35:49 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' --> 
'connecting' (reason: user-requested)
Oct  2 07:35:49 ken-x230 ModemManager[1811]: [/dev/cdc-wdm0] Registered 'wds' (version 1.8) client with ID '1'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  error: couldn't start network: QMI protocol error (14): 
'CallFailed'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  verbose call end reason (6,33): [3gpp] 
option-unsubscribed
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  error: couldn't get current settings: QMI protocol error 
(15): 'OutOfCall'
Oct  2 07:35:50 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(connecting -> registered)
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' --> 
'registered' (reason: user-requested)
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to connect modem: QMI protocol error 
(14): 'CallFailed'
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: prepare -> failed 
(reason 'unknown') [40 120 1]
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <warn> Activation (cdc-wdm0) failed for connection 'att'
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: failed -> 
disconnected (reason 'none') [120 30 0]
Oct  2 07:35:50 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): deactivating device (reason 'none') [0]
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected -> 
prepare (reason 'none') [30 40 0]
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
scheduled...
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
started...
Oct  2 07:35:54 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
complete.
Oct  2 07:35:54 ken-x230 ModemManager[1811]: <info>  Simple connect started...
Oct  2 07:35:54 ken-x230 ModemManager[1811]: <info>  Simple connect state (4/10): Wait to get fully enabled
Oct  2 07:35:54 ken-x230 ModemManager[1811]: <info>  Simple connect state (5/10): Allowed mode
Oct  2 07:35:56 ken-x230 ModemManager[1811]: <info>  Simple connect state (6/10): Bands
Oct  2 07:35:56 ken-x230 ModemManager[1811]: <info>  Simple connect state (7/10): Register
Oct  2 07:35:56 ken-x230 ModemManager[1811]: <info>  Simple connect state (8/10): Bearer
Oct  2 07:35:56 ken-x230 ModemManager[1811]: <info>  Simple connect state (9/10): Connect
Oct  2 07:35:56 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(registered -> connecting)
Oct  2 07:35:56 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' --> 
'connecting' (reason: user-requested)
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  error: couldn't start network: QMI protocol error (14): 
'CallFailed'
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  call end reason (1018): 'gsm-wcdma-option-unsubscribed'
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  verbose call end reason (6,33): [3gpp] 
option-unsubscribed
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  error: couldn't get current settings: QMI protocol error 
(15): 'OutOfCall'
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(connecting -> registered)
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' --> 
'registered' (reason: user-requested)
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <warn> (cdc-wdm0) failed to connect modem: QMI protocol error 
(14): 'CallFailed'
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: prepare -> failed 
(reason 'unknown') [40 120 1]
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <warn> Activation (cdc-wdm0) failed for connection 'att'
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: failed -> 
disconnected (reason 'none') [120 30 0]
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): deactivating device (reason 'none') [0]
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> WWAN now disabled by management service
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem disabling...
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(registered -> disabling)
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: signal 
quality updated (0)
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: access 
technology changed (umts -> unknown)
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'registered' --> 
'disabling' (reason: user-requested)
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (home -> unknown)
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem fully disabled...
Oct  2 07:35:57 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(disabling -> disabled)
Oct  2 07:35:57 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabling' --> 
'disabled' (reason: user-requested)
Oct  2 07:35:59 ken-x230 anacron[22871]: Job `cron.daily' started
Oct  2 07:35:59 ken-x230 anacron[22968]: Updated timestamp for job `cron.daily' to 2013-10-02
Oct  2 07:35:59 ken-x230 cracklib: no dictionary update necessary.
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> Auto-activating connection 'att'.
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) starting connection 'att'
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0): device state change: disconnected -> 
prepare (reason 'none') [30 40 0]
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
scheduled...
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
started...
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> Activation (cdc-wdm0) Stage 1 of 5 (Device Prepare) 
complete.
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Simple connect started...
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Simple connect state (3/10): Enable
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem enabling...
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(disabled -> enabling)
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'disabled' --> 
'enabling' (reason: user-requested)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (unknown -> registering)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (unknown -> searching)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <warn>  Couldn't load Operator Code: 'Current operator MCC/MNC 
is still unknown'
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <warn>  Couldn't load Operator Name: 'Current operator 
description is still unknown'
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (registering -> home)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (home -> searching)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem fully enabled...
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(enabling -> searching)
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Simple connect state (4/10): Wait to get fully enabled
Oct  2 07:36:01 ken-x230 ModemManager[1811]: <info>  Simple connect state (5/10): Allowed mode
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'enabling' --> 
'searching' (reason: user-requested)
Oct  2 07:36:01 ken-x230 NetworkManager[15840]: <info> WWAN now enabled by management service
Oct  2 07:36:03 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: signal 
quality updated (92)
Oct  2 07:36:03 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: access 
technology changed (unknown -> umts)
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Simple connect state (6/10): Bands
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Simple connect state (7/10): Register
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (searching -> registering)
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
location updated (MCC: '310', MNC: '410', Location area code: '0', Cell ID: '0')
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Simple connect state (8/10): Bearer
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Simple connect state (9/10): Connect
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(searching -> connecting)
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: 3GPP 
Registration state changed (registering -> home)
Oct  2 07:36:04 ken-x230 ModemManager[1811]: <info>  Modem /org/freedesktop/ModemManager1/Modem/4: state changed 
(connecting -> registered)
Oct  2 07:36:04 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'searching' --> 
'connecting' (reason: user-requested)
Oct  2 07:36:04 ken-x230 NetworkManager[15840]: <info> (cdc-wdm0) modem state changed, 'connecting' --> 
'registered' (reason: unknown)



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