FAQs and incomplete reports.

[Bjorn Eriksson <mdeans algonet se>]

On Sun, 22 Jul 2001, Pavel Roskin wrote:

> You forgot to mention the MC version and the OS name.  Just imagine
> somebody reporting a problem in _your_ software without telling you the
> version and the OS it's running on!
>
> To list subscribers: what should we do about such messages?  It's getting
> increasingly annoying, and I'm sorry for adding the messages with "my
> frequently asked questions" to the list traffic.  Moving those question to
> the private discussion is not a good idea - interesting facts in the end
> of the discussion don't appear on the list.  On the other hand, it's
> better to educate people than to ignore them.  Is there any good FAQ
> describing how to report software problems?

 I suggest we share the task of replying (to incomplete messages and
FAQs) amongst us. Anyone feeling in a good mood and up to the task could
send off a quick reply.

 I'm game, but not on weekends. [Trying to cut down on email...]


//Björnen.