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Contact and Press on website

Another issue is the Contact page:
http://www.gnome.org/contact/

The question is what does contact suggest?

 I would expect addresses one can get in contact. The information needed
is on www.gnome.org/press but not linked anywhere AFAIS

I have attached a version of that page that I woud recommend rather.

The problem with linking to an IRC channel is that most inquiries to IRC
are ignored or you get a random answer from anybody. So if we suggest
journalsist should try IRC this means:

* Either they will not get any answer at all, or
* Some idiot will give an answer before anybody else with some plan does.

I would also recommend having a HTML form which helps the guest getting
the right contact - like he can select what kind of request he has and
then either gets to press contact, forum or linked to a mailing list or
a FAQ.

I know traditionally IRC was the way to contact people - but that was
the time where either other hackers or users used the internet. IRC
forces people to install a IRC software and to connect to an IRC server.
Some may expect journalists to just do that - but I would say that those
who can do it are the very rare exceptions and still as I layed out
above there is a high risk that they wont get any official answers.

Regards,
Thilo

PS: There seem to be a lot of hidden or forgotten web pages on
www.gnome.org. Did Anybody make a list/sitemap already?

-- 
Thilo Pfennig - PfennigSolutions IT-Beratung- Wiki-Systeme
Sandkrug 28 - 24143 Kiel (Germany)
http://www.pfennigsolutions.de/
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Title: Contact GNOME

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