Re: layout Plan - feedback form

[LeeTambiah <l_tambiah linuxmail org>]

Quim Gil wrote:
> Olav, read this through please.  :)
>
> All pages will have a "Contact us" link in the footer. What Claus
> suggests is different, and interesting.
>
> On Tue, 2006-09-19 at 11:48 +0200, Claus Schwarm wrote:
>
>   
>>  "Did _this page_ provided the information you were looking for?"
>>     
>
> I have seen this kind of microsurveys in online support pages, knowledge
> bases, FAQs... but they are not so frequent in general websites afaik.
> For instance, such link would be great in library.go and at some extent
> at live.go and even news.go.
>
> The problem of such questions in a more general/marketing website is
> that the fact of a user not finding the information she was looking for
> doesn't automatically imply the page is wrong (i.e. looking for a eMule
> download in GNOME Products). In a FAQ page it is easier to measure if my
> question is answered or not.
>
> But you are right, user opinions are the best way to improve things,
> specially when something we have done is wrong. Maybe we could have
> something like a Web-BugBuddy:
>
> - Set a "Improve this page" link at the footer of all wgo pages.
>
> - The link sends to a wgo form with the following fields:
>
> 	* Page URL (automatically completed, unchangeable)
> 	* You are reporting an error / an enhancement (select)
> 	* Body (required)
> 	* Enter your email address if you want top receive updates about your
> report (optional, bugzilla users would use their ID address)
>
> This form is in fact a way to send data to product Website in
> bugzilla.go without making users deal with the bugzilla registration and
> interface.
>
>   
>> However, both will give you an idea what needs improvement.
>>     
>
> Agreed. Making a question more open would help us getting other feedback
> i.e. misspellings, wrong URLs, new ideas...
>
>
>   
>> Additionally, you can add a measure raning from 1 to 7.
>>     
>
> As said, I would do this in library.go but the results could be too
> distort and difficult to interpret in wgo.
>
>   
I think this is a very good idea, and implementing into the footer may
be a possible location for this.

Lee