Re: real marketing or just catchy slogans?
- From: Tom Chance <tom acrewoods net>
- To: marketing-list gnome org
- Subject: Re: real marketing or just catchy slogans?
- Date: Sat, 10 Dec 2005 11:58:06 +0000
On Friday 09 December 2005 22:12, Gezim Hoxha wrote:
> On Fri, 2005-12-09 at 12:10 -0500, Dan Winship wrote:
> <snip>
>
> > Yes and no. I agree that running the Gnome Live CD will give them the
> > feel of Gnome, but technically, what they're trying is Ubuntu (plus some
> > hacks), not "Gnome". And if they decide they like Gnome, then their next
> > step is still to install Linux, not to install Gnome.
>
> I agree that the next step would be to install Linux, however when they
> are greeted by a different desktop, be it KDE or whatever, they're going
> to want to know what happened to the nice looking lovely desktop (gnome)
> and they'll ask their local LUG or someone who supplied the distro for
> help.
How many people will have this reaction? Where's your evidence? What makes any
of you think that your personal experiences are a good guide to understanding
GNOME's target markets?
In my limited experience with friends and family, they've really not been too
bothered whether it was GNOME or KDE. I've had people try the Ubuntu LiveCD
and be perfectly happy when they got SuSE installed, and likewise happy when
they saw Kubuntu on my machine then got Ubuntu installed (pre-Kubuntu ;-).
Most of my friends are philosophers or activists and show no interest
whatsoever in the software I use, except for when I talk about the freedom
part because it's novel. Does my limited experience really count for
anything?
What proportion of GNOME's target markets who receive a LiveCD will know what
a LUG is, where to find one and who will actually go and ask them (and get a
good answer to) the question: "How do I replace this with GNOME?" How would
you find the answer to this question?
My girlfriend immediately started changing the look of KDE because she found
it boring, but found GNOME even more so. In KDE I use the Lila icon theme
(originally made for GNOME) and my panels are arranged in a similar way to
the GNOME default, but I find the GNOME icons ugly as hell. What does that
say about the discussions of beauty as a substantial marketing frame?
I find KDE more usable than GNOME. Am I wrong, do I need to check into a
clinic? (Don't answer that one ;-) What makes you think that the majority of
your target market will disagree with me there?
Without some prior analysis of GNOME's target markets it makes no sense to
talk about people who will ask their LUG or supplier; it makes no sense to
even talk about people wanting "the nice looking lovely desktop" instead of
whatever they get in the end, because you have no evidence to suggest that
(a) that's why they liked GNOME and (b) they won't think the desktop they got
wasn't also a "nice looking lovely desktop".
You're all going to tie yourselves in knots with this "my granny says / I like
GNOME because" discussion. Put some weight behind the suggestions of Santiago
Roza, Marcus Bauer, Alex Hudson, Thilo Pfennig & co who want analysis before
discussing slogans, LiveCDs, etc. Don't stop promoting GNOME, but at least
admit that any diagnosis behind slogans will be flawed until you do that hard
background work.
</lurk-cloak back on>
Regards,
Tom
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