Re: [GnomeMeeting-devel-list] Increasing required time to answer a call: Opinion

[Craig Southeren <craigs postincrement com>]

On Fri, 23 Jan 2004 18:58:46 +0100
Damien Sandras <damien sandras it-optics com> wrote:

> Le ven 23/01/2004 à 13:08, Craig Southeren a écrit :
> > I have found it is a useful technique to have the dialog box that is
> > displayed when an incoming call is received to contain the following
> > options:
> > 
> > 	Accept the call
> > 	Deny this call
> > 	Forward the call
> > 	Deny all future calls from this user
> 
> 
> That's a good idea, but on what would you base the Deny ?

A good question. I have seen the previous emails on the difficulty of
using IP address or alias name as the basis of a deny function, and I
agree that neither of these will work in all situations. However, not
having any deny function is the worst case scenario - it forces users to
manually deny EVERY call rather than there being some chance of denying
SOME calls.

My response in this kind of situation is to provide the user with
options. I can imagine a dialog like this:

   +--------------------------------------------+
   | Incoming call from "fred" at 12.34.56.78   |
   |                                            |
   | Accept call?   Refuse call?    Options...  |
   +--------------------------------------------+

The options dialog provides the following:

   +---------------------------------------------------+
   | Forward all calls ?                               |
   | Do not disturb?                                   |
   |                                                   |
   | Automatically refuse all calls from "fred" ?      |
   | Automatically refuse all calls from 12.34.56.78 ? |
   +---------------------------------------------------+
   
What do you think of this suggestion?

> I guess we could just add teh Forward button to the current dialog and
> leve deny for > 1.00.
> 
> > 
> > It is also useful to have an option that allows the user to always deny
> > incoming calls (Do Not Disturb) and to always forward incoming calls
> > (Always Forward)
> > 
> 
> That's already present :)

Cool!

   Craig


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