Re: Not receiving account request email (was Re: Instructions for approving GNOME accounts)

["Sanford Armstrong" <sanfordarmstrong gmail com>]

On 10/18/07, Sanford Armstrong <sanfordarmstrong gmail com> wrote:
> On 9/28/07, Olav Vitters <olav bkor dhs org> wrote:
> > Hello all,
> >
> > There is a new way to get accounts setup asap. This using a new system
> > called Mango. The new system will directly mail the maintainer(s) of the
> > responsible module (you). With this email I'll try to explain how it
> > will work.
> >
> <snip>
> >
> > Basically the process is as follows:
> > 1. User requests account
> > 2. User verifies email address
> > 3. Mango mails maintainers
> > 4. Maintainers reject/approve account request
> > ==> can need multiple maintainers if e.g. user requested e.g. Bugzilla
> > shell account and SVN for nautilus.. in practice, this won't happen
> > 5a. Mango mails Accounts Team
> > 5b. Mango mails user giving advice on the progress
> > 6. Accounts Team sets up user in LDAP
> > 7. User gets welcome email
> >
> > Note: steps 3-4 can be skipped as some requests will directly go to the
> > accounts team (e.g. @gnome.org alias)
>
> I recently asked a developer (John Carr) to to request an SVN account
> for his Tomboy work.  He did via Mango, but I never received an email.
>  So I retrieved my Mango password for the first time and logged in,
> where I saw I had a pending account request.  I approved the request.
> I have not received any emails from Mango (neither did Boyd, who is
> one of the other maintainers of Tomboy).

Quick update: Tomboy's other maintainer, Alex Graveley, does receive
the emails.  For some reason Boyd and I do not.

Thanks again,
Sandy