Re: adding dups reporters to recipients

[Elijah P Newren <newren math utah edu>]

On Wed, 2003-07-23 at 06:54, paolo borelli wrote:
> Hi!
> 
> I was wondering if it would be possible to configure bugzilla so that
> when a bug A is marked as duplicate of bug B the reporter of bug A could
> be added to the list of recipents that are mailed when a modification to
> bug B occurs.
> I think that when someone reports a bug he would be interested in any
> comments/modification that are added in bugzilla about that bug even if
> his report has been closed as duplicate.
> With the current behaviour when a bug is marked as dup the reporter is
> put out of the loop (unless he manually subscribe to the new bug)
> preventing not only to see how the bug evolves but also to add useful
> information/feedback that may not be present in the original bug.

It sounds like a good idea, but there are a number of complications that
I believe will prevent it from happening:
   1) The majority of people who submit bugs to bugzilla (around 90-95%
      or so) never follow up on the bugs they submit--we know because we
      often need and ask for extra information, and very few people
      respond to such requests.  Thus, making your change would probably
      be an inconvenience or annoyance to most bugzilla users.  So, even
      though this would be beneficial to the more helpful bugzilla users
      such as yourself, we don't want to irritate the majority of the
      bugzilla users out there.
   2) Most people who can make changes to bugzilla are overloaded with
      things to do and they take a long time to even finish the high
      priority stuff.
   3) We want to upgrade to a newer version of bugzilla.  As far
      as I can tell (I'm not one of those that can or has modified
      bugzilla itself), that requires a lot of database manipulation. 
      Because of this and also because of reason #2 listed above, this
      has been in the works for a long time.  Any changes to bugzilla
      might complicate this and make it take longer.

But, then again, maybe someone else on the bugsquad list will tell me
that I'm crazy and that the above reasons are irrelevant.  If not, I
hope it's not to difficult for you to load up the bug report(s) in
bugzilla which your bug(s) have been marked as a duplicate of, read
them, and then add yourself to the cc list.

Thanks for submitting bugs and feel free to email any other ideas that
you think of.

Elijah