Re: [Gimp-user] Gimp functioning problems on Tablet and Android

[Michael Schumacher <schumaml gmx de>]

Am 03.08.22 um 14:52 schrieb andrea farneti via gimp-user-list:
> Good morning
> I purchased Gimp for a fee on my Lenovo M10 Tablet and also on my Android
> Motorola e40
> In both cases the program does not work, the files cannot be opened and
> there are always screens of colors or brushes present on the opening home
> page, the closing crosses of the panels do not work and there is always an
> X on the screen that turns and is useless

We are not involved with any Android app, these are all provided by
third-party developers.

> What do you advise me to do?
> The program is purchased on Google Play with a credit card

You should contact the developers of the app - the app store should
provide some contact information - and ask them to provide support to
you. I assume the fact that you paid a fee for the app entitles you to that.

If this does not work, either because we do not reply or can#t solve the
issue, then you should ask for a refund.


--

Reagrds,

Michael