GNOME.org
 

Re: [Gimp-user] Cannot Install GIMP

Ok, what I would try next is to run the app through terminal to see if any
debug/error information is output to the console.

Open terminal.
Navigate to the applications directory:


cd /Applications


Then run the GIMP app from the terminal:


./Gimp.app/Contents/MacOS/Gimp


Copy everything that is output on the terminal from that, and send it here.

On Mon, Aug 17, 2015 at 12:12 PM Peter Giardina <pjgiardina hargray com>
wrote:


I tried what you suggested. Before I describe what happened, let me
explain that I already have set system preferences, Security & Privacy, to
allow apps downloaded from anywhere. With that said, here's what happened
when I followed your instructions. The app opened, but not actually. That
is, the bar at the top of the screen says GIMP, but the bar is grayed back.
When I click on 'file' it does provide a drop down menu. Then I try to open
a new project and nothing happens. So that is where it stands right now. I
have also tried to open the app by double clicking on a file that was
created in GIMP, but it will not launch the program.

I know this must all sound very confusing. I have been using Macs for
about 25 years and I have never experienced anything like this.

Thanks for your help.


Peter


On 8/17/15 12:16 PM, Pat David wrote:

So, Yosemite has a "feature" that will automatically _not_ run apps that
are from an 'unidentified' developer.  This is _possibly_ what's happening
here.

https://support.apple.com/kb/PH18657?locale=en_US

So let's try this first:

Using Finder, go to where you have the app (Applications folder).  Use
Finder, not Launcher to get there.  Hold "Control" and click on the app
icon, and choose "Open" from the shortcut menu.  That should set the app as
a exclusion to this policy.  The app _should_ open now.

Try that and report back.

On Mon, Aug 17, 2015 at 11:10 AM Peter Giardina <pjgiardina hargray com>
wrote:


I understand that you want to pick one install, but let me explain what
is happening.

I first tried to use the install by Simone Karin Lehmann at lisanet.de ,
because of the add-ons. However, when I click on 'download' it goes to
SourceForge. I have read what was written about SourceForge on your site so
that doesn't seem like a good option.

When I click on  *Download GIMP 2.8 from gimp.org <http://gimp.org>* for
the torrent install, I receive the following file: *
<http://download.gimp.org/pub/gimp/v2.8/osx/gimp-2.8.14.dmg.torrent>http://download.gimp.org/pub/gimp/v2.8/osx/gimp-2.8.14.dmg.torrent
<http://download.gimp.org/pub/gimp/v2.8/osx/gimp-2.8.14.dmg.torrent>* (7
KB). When I try to open this link I get this message: Safari can’t open the
file “gimp-2.8.14.dmg-4.torrent” because no available application can open
it.

So then I am left with clicking on: "If the torrent download doesn't
work, you can also follow *this link*." Clicking on 'this link' does
download the following file: gimp-2.8.14.dmg. I then open this file and it
produces a file called, GIMP.app. I then drag that file into the
Applications folder, and double click the icon to open the app. Instead of
the app being opened, nothing happens.

So, where do we go from here?




On 8/17/15 11:21 AM, Pat David wrote:

Just putting this back on the user list for visibility (please remember
to "reply all" to make sure it gets to everyone).

So, which one are you downloading to attempt to install?  Let's pick a
single one to keep things simple for the moment.

When you get the .dmg file, can you drag the app into a simple location,
like your desktop?  Then try to launch the app from there.  What happens
when you try to launch it?

On Mon, Aug 17, 2015 at 10:18 AM Peter Giardina <pjgiardina hargray com>
wrote:


Hi, Pat!

Thank you for your response. I'll try to answer your questions.

I am attempting to install by going to gimp.org and then clicking on
the orange 'download' button. I then clicked on the following links on the
'downloads' page.


Native builds

Currently there are two main installers:

A GIMP 2.8 DMG installer by Sven Claussner, stock GIMP build without any
add-ons. It works on OS X 10.6 Snow Leopard and later. Just open the
downloaded DMG and drag and drop GIMP into your "Applications" folder.

Download GIMP 2.8 from gimp.org . If the torrent download doesn't work,
you can also follow this link.
A build by Simone Karin Lehmann, with some extra plug-ins and changes.

Download GIMP 2.8 from lisanet.de


On one occasion, I thought I had downloaded the program successfully,
but after it was opened it would not respond, i.e. I could not open a new
project. Since it was not working properly, I have uninstalled the program.

I am not seeing any error messages while trying to install.

I am still running OS X Yosemite, version 10.10.4.

I do not recall which install was on the computer before.

I hope this helps. If necessary, I will try to provide any other
additional information.


Thanks for your help,

Peter

On 8/17/15 11:01 AM, Pat David wrote:

Hi Peter!

It's hard for us to diagnose how best to help you without more
information.

How are you attempting to re-install it, and what is happening that is
preventing it from working?
What, if any, error are you seeing while trying to install?
Are you still on OSX Yosemite?  If not, which version?

Which install did you previously have on your machine?

On Mon, Aug 17, 2015 at 9:56 AM Peter Giardina <
<pjgiardina hargray com>pjgiardina hargray com> wrote:


I previously had GIMP installed on my Mac (OS X Yosemite, version
10.10.4) and it was running perfectly. However, due to a set of
circumstances with the Mac (I don't believe they were related to GIMP)
the program began running poorly, if at all. I then uninstalled GIMP and
attempted to reinstall it. However, I have not been able to do so. Also,
since uninstalling GIMP, the problem with the computer has been fixed. I
have tried both installers recommended on the 'downloads' page of your
site.

Please help with how I can successfully install GIMP. I like this
program a lot, and would like to be able to continue using it.

Thanks for your help,

Peter Giardina

_______________________________________________
gimp-user-list mailing list
List address:    <gimp-user-list gnome org>gimp-user-list gnome org
List membership:
<https://mail.gnome.org/mailman/listinfo/gimp-user-list>
https://mail.gnome.org/mailman/listinfo/gimp-user-list
List archives:   https://mail.gnome.org/archives/gimp-user-list
[Date Prev][Date Next]   [Thread Prev][Thread Next]   [Thread Index] [Date Index] [Author Index]